Client Service Associate

Job DescriptionReboot Staff is seeking a Client Service Associate to join our growing team in New Orleans. This role requires a proactive, customer-oriented professional who is passionate about delivering exceptional service and building lasting relationships with clients. You will act as the main point of contact for client inquiries, ensure a smooth customer experience, and provide administrative support to internal teams.ResponsibilitiesHandle client inquiries via phone, email, and in-person interactions with professionalism and accuracyMaintain client records and update internal systems with relevant informationCoordinate with internal departments to ensure client needs are met efficientlyResolve service issues and escalate matters when necessaryMonitor client satisfaction and provide feedback for continuous improvementAssist with reporting and documentation of client service activities