Client Relationship Representative

Job DescriptionWe are seeking a motivated and service-driven Client Relationship Representative to join our team. In this role, you will serve as the first point of contact for clients, helping to build trust and foster long-term relationships. You will play a crucial role in ensuring client satisfaction and supporting the overall growth of the company by delivering exceptional service and proactive communication.ResponsibilitiesServe as the main point of contact for client inquiries and communicationsBuild and maintain strong, long-lasting client relationshipsProvide tailored guidance to clients regarding property services and solutionsMonitor client accounts and ensure timely responses to all client needsCollaborate with internal teams to ensure seamless service deliveryMaintain detailed records of client interactions and feedbackAssist in onboarding new clients and guiding them through our processesIdentify opportunities for service improvement or upselling based on client needs