Job Description:
Signal Tru Brand is looking for a dedicated and professional Call Center Agent to join our customer service team. In this role, you will be the first point of contact for our clients, handling inbound and outbound calls to assist with inquiries, resolve issues, and provide top-tier service.Responsibilities:Answer incoming calls and respond to customer inquiries in a timely and professional mannerProvide accurate information regarding products, services, and company policiesResolve customer complaints and issues efficiently while maintaining a positive attitudeRecord customer interactions and maintain detailed and accurate recordsCollaborate with team members and supervisors to improve service processesMeet performance targets and adhere to quality standards