IT STATEWIDE OPERATOR 1 -4 (DOA/OTS/PSS #50413978)Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4492336) ApplyIT STATEWIDE OPERATOR 1 -4 (DOA/OTS/PSS #50413978)SalaryDepends on QualificationsLocation Baton Rouge, LAJob TypeClassifiedJob NumberOTS 050224G ERGDepartmentDivision of Administration-Office of Technology ServicesOpening Date05/02/2024Closing Date5/9/2024 11:59 PM Central
Description
Benefits
Supplemental InformationThe Division of Administration/Office of Technology Services has a vacancy. This position is located in the Production Support Services section. Req. 193995 This vacancy will be filled by new hire or by promotion of a current permanent status classified employee. Louisiana is a "State as a Model Employer" for People with Disabilities. This vacancy participates in a career progression group and may be filled from this recruitment as a IT Statewide Operator 1 (TS-304), IT Statewide Operator 2 (TS-305), IT Statewide Operator 3 (TS-306) or IT Statewide Operator 4 (TS-307) depending on the level of experience of the selected applicant. The maximum salary for the IT Statewide Operator 4 is 64,189 . Please refer to the "Job Specifications" tab located at the top of the LA Careers "Current Job Opportunities" page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system. No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page. Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application or faxed to (225) 219-1041. The selected candidate will be required to submit original documentation upon hire. For further information about this posting, please contact:Erica R. Gay HR Specialist Division of Administration/Office of Human Resources email: [email protected] Minimum QualificationsMINIMUM QUALIFICATIONS:No experience or training is required. Job ConceptsFUNCTION OF WORK:To use enterprise information technology equipment and/or systems to support statewide print, mail, computer console or batch production functions.LEVEL OF WORK:Entry.SUPERVISION RECEIVED:Direct from a higher-level IT Statewide professional with assigned supervisory responsibilities. May also receive supervision on a project basis from other IT Statewide professionals. Other reporting relationships may be approved by SCS.SUPERVISION EXERCISED:None.LOCATION OF WORK:Division of Administration, Office of Technology Services.JOB DISTINCTIONS:Differs from other IT Statewide jobs by the presence of using enterprise information technology equipment and/or systems to support statewide print, mail, computer console or batch production functions.Differs from IT Statewide Operator 2 by the absence of independence in performing basic tasks in support of statewide print, mail, computer console or batch production functions.Examples of WorkThe Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State’s investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.25% Establishes and maintains mastery when operating and monitoring all mainframe and server production batch job schedulers across all shifts. Contacts the appropriate on-call application programmers and technical support personnel when production batch job errors occur and performs remediation upon request. Provides instruction and training to lower-level console operators when needed. Verifies that all production batch jobs that fail are responded to immediately and that all production batch job streams are completing on time.25% Monitors all mainframe consoles and respond to all warning and error messages. Contacts the appropriate higher-level IT technical support personnel when mainframe system intervention is needed.20% May function as a lead worker over lower level console operators as needed to ensure efficiency of operations on assigned shift. Assists supervisor with documentation, shift reports, and training.10% Establishes and maintains mastery when entering mainframe and server system commands, updating batch production job schedules, running tape backup systems, and running test batch processing at the request of higher-level IT professionals.10% Establishes and maintains proficiency in operating, performing preventative maintenance, and troubleshooting techniques when processing mainframe and server generated printed materials on high capacity printers and pressure sealer equipment.5% Perform all other tasks, special projects, analysis, studies, and plans as directed.5% Participate in professional development opportunities to improve skills and technical knowledge.Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:Insurance Coverage More information can be found at https://info.groupbenefits.org/Parental Leave– Up to six weeks paid parental leaveMore information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspxHolidays and Leave – State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
Additional holidays may be proclaimed by the GovernorState employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/YourRetirementSystem.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
AgencyState of LouisianaAddressFor agency contact information, please refer tothe supplemental information above.Louisiana State Civil Service, Louisiana, 70802Phone(866) 783-5462Websitehttp://agency.governmentjobs.com/louisiana/default.cfmApplyPlease verify your email addressVerify Email