IT Statewide Engineer 1-3 (OTS/DCO)Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4491899) ApplyIT Statewide Engineer 1-3 (OTS/DCO)SalaryDepends on QualificationsLocation Baton Rouge, LAJob TypePromotionJob NumberOTS 050224E ERGDepartmentDivision of Administration-Office of Technology ServicesOpening Date05/02/2024Closing Date5/9/2024 11:59 PM Central
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Supplemental InformationThe Division of Administration/Office of Technology Services has a vacancy. This position is located in the Data Center Operations Unit. Req. 193575 This vacancy will be filled by promotion of a current permanent status Office of Technology Services employee. A permanent status employee may be required to serve a new probationary period in lieu of promotion. This position is on the Messaging and Directory Services team and will work primarily on messaging solutions. The messaging team provides support for and maintains on premise Microsoft Exchange servers/databases and Exchange Online. This includes, but is not limited to, email transport, mail flow, DLP and encryption. Additionally, the team supports Listserv, Skype/Teams, and Proofpoint Email Security and Protection. This position will serve as the lead expert on the team and will be responsible for managing complex projects and advanced troubleshooting. This position may also be responsible for coaching and overseeing the work of lower-level team members. Experience in email administration is required.Vacancies within other units of Data Center Operations and different technical disciplines such as server management, database administration, mainframe administration, or storage administration may be filled from this posting.This vacancy participates in a career progression group and may be filled from this recruitment as a IT Statewide Engineer 1 (TS-314), IT Statewide Engineer 2 (TS-315) or IT Statewide Engineer 3 (TS-316) depending on the level of experience of the selected applicant. The maximum salary for the IT Statewide Engineer 3 is 117,998 . Please refer to the "Job Specifications" tab located at the top of the LA Careers "Current Job Opportunities" page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system. No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page. Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application or faxed to (225) 219-1041. The selected candidate will be required to submit original documentation upon hire. For further information about this posting, please contact:Erica R. Gay HR Specialist Division of Administration/Office of Human Resources email: [email protected] Minimum QualificationsMINIMUM QUALIFICATIONS: A baccalaureate degree plus three years of experience in information technology. SUBSTITUTIONS:
An associate's degree in information technology will substitute for the baccalaureate degree.
Two years of experience or training in information technology will substitute for the baccalaureate degree.
Candidates without a baccalaureate degree may combine experience or training in information technology and college credit to substitute for the required baccalaureate degree as follows:
30 to 59 semester hours credit will substitute for six months of experience or training in information technology towards the baccalaureate degree.
60 to 89 semester hours credit will substitute for one year of experience or training in information technology towards the baccalaureate degree.
90 or more semester hours credit will substitute for one year and six months of experience or training in information technology towards the baccalaureate degree.
A maximum of 90 semester hours may be combined with experience or training in information technology to substitute for the baccalaureate degree.
Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.
Candidates without a baccalaureate degree may combine work experience in any field and college credit to substitute for the baccalaureate degree as follows:
30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.
60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.
90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.
120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.
A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.
A baccalaureate degree with twenty-four semester hours in computer science, management information systems (MIS), quantitative business analysiscomputer science, electrical engineering, information systems and decision sciences, computer engineering, mathematics, telecommunications, or computer information systems will substitute for up to one year of required experience.
A master's degree will substitute for up to one year of required experience.
NOTE:
Multiple specialized degrees and/or master's degrees will substitute for a maximum of one year of required experience.
NOTE:A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.NOTE: Any college hours or degree must be from an accredited college or university.Job ConceptsFUNCTION OF WORK:To serve as a technical lead for a statewide information technology infrastructure system.LEVEL OF WORK:Experienced.SUPERVISION RECEIVED:Direct from a higher-level IT Statewide professional with assigned supervisory responsibilities. Other reporting relationships may be approved by SCS.SUPERVISION EXERCISED:May provide direct or functional supervision over lower-level IT Statewide personnel. Other reporting relationships may be approved by SCS.LOCATION OF WORK:Division of Administration, Office of Technology Services.JOB DISTINCTIONS:Differs from IT Statewide Associate Engineer 4 by the presence of serving as a technical lead performing moderately complex tasks in support of a statewide information technology infrastructure system.Differs from IT Statewide Engineer 2 by the absence of serving as a technical lead performing complex tasks in support of a statewide information technology infrastructure system.Examples of WorkEXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.Serves as a technical lead for a statewide information technology infrastructure system by performing moderately complex tasks such as database tuning and management, forecasting capacity, planning expansions, designing layer 2 components for site/backbone/data centers, leading site conversion projects, etc.Perform advanced system/equipment maintenance upgrades such as new major versions and data migrations.Provides Tier 3 help desk support; may also provide Tier 2 help desk support when needed and/or oversee the work of lower-level IT personnel engaged in infrastructure support activities.Perform advanced troubleshooting, such as resolving interoperability issues between systems. May also resolve intermediate issues when needed.Provides moderately complex system configurations.Records and generates usage reports for customer invoicing.Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:Insurance Coverage More information can be found at https://info.groupbenefits.org/Parental Leave– Up to six weeks paid parental leaveMore information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspxHolidays and Leave – State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
Additional holidays may be proclaimed by the GovernorState employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/YourRetirementSystem.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
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Are you a current permanent classified Office of Technology Services (OTS) employee?
Yes
No
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Please describe your e-mail administration skills. If this does not apply to you, enter N/A.
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Please describe your experience with Microsoft Exchange or Exchange Online. If this does not apply to you, enter N/A
Required Question
AgencyState of LouisianaAddressFor agency contact information, please refer tothe supplemental information above.Louisiana State Civil Service, Louisiana, 70802Phone(866) 783-5462Websitehttp://agency.governmentjobs.com/louisiana/default.cfmApplyPlease verify your email addressVerify Email