Job Description:
We are seeking a reliable and dedicated Customer Support Assistant to join our team in Highland Heights, KY. The ideal candidate will assist our customers by addressing inquiries, resolving issues, and ensuring a seamless customer experience. You will play a vital role in maintaining positive customer relationships and ensuring our service meets the highest standards.Responsibilities:Handle customer inquiries via phone, email, or in-person.Provide accurate information and resolve product or service issues.Maintain detailed and accurate records of customer interactions.Collaborate with other departments to resolve customer issues promptly.Follow up on customer issues to ensure complete satisfaction.Assist with administrative tasks as needed.