Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.The Sales Analyst/CRM Responsible is tasked with managing and analyzing data using Dynamics CRM and Tableau to support sales efforts and drive decision-making. This role includes distributing sales leads, overseeing client onboarding processes, and conducting training sessions for internal teams on CRM usage and Tableau reporting. The ideal candidate is highly proficient in Excel, with strong skills in data cleaning and visualization.Key Responsibilities:
CRM Management: Oversee and manage Dynamics CRM, ensuring data accuracy, updating records, and optimizing the system for sales processes.
Data Visualization: Develop and maintain dashboards and reports in Tableau, providing insights to sales teams and leadership.
Lead Distribution: Manage the intake, qualification, and distribution of sales leads to the appropriate team members to ensure timely follow-up and tracking.
Client Onboarding: Coordinate and manage the onboarding process for new clients, ensuring smooth transitions and effective use of CRM tools.
Data Analysis & Reporting: Perform data cleaning, analysis, and manipulation in Excel to ensure accurate and actionable insights.
Training & Support: Conduct regular training sessions for sales teams on best practices in CRM and Tableau, troubleshooting issues, and optimizing user efficiency.
Collaboration: Work closely with sales, marketing, and client success teams to align data strategies and ensure seamless operations across departments.
Required Skills and Qualifications:
Bachelor’s degree in Business, Marketing, Data Analytics, or related field.
Proficiency in Microsoft Dynamics CRM and Tableau.
Advanced Excel skills, including data cleaning, pivot tables, VLOOKUPs, and complex formulas.
Experience in data visualization and reporting.
Strong analytical and problem-solving abilities.
Excellent communication skills, with the ability to train and present data to non-technical audiences.
Ability to work independently and manage multiple projects with deadlines.
Preferred Qualifications:
Experience in sales or client relationship management.
Familiarity with SQL or other data query languages.
Prior experience in data integration and automation.
Position is full-time working remoteMonday - Friday 8:00am - 5:00pm, with overtime as needed.
Excellent full time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays
Authorization to work in the United States indefinitely without restriction or sponsorship
Eurofins is aM/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.