Customer Service Representative

Description We are seeking a dedicated Customer Service Representative based in Indianapolis, Indiana, United States. You will be a crucial member of our team, primarily responsible for addressing customer inquiries, processing membership renewals, and ensuring precise record-keeping of customer interactions. This role also includes data entry and the proficient handling of high call volumes, especially during peak periods. This role offers a contract to permanent employment opportunity.Responsibilities: Manage a high volume of customer inquiries and ensure that each client's needs are met. Process membership renewals efficiently and accurately. Perform data entry tasks, specifically related to customer interactions. Maintain a comprehensive and precise record of all customer interactions. Show proficiency in using Microsoft Word and Microsoft Excel for various tasks. Use basic office skills to enhance productivity and efficiency in the role. Manage customer accounts and take appropriate actions when necessary. Maintain detail oriented conduct and adhere to company policies regarding cell phone usage and dress code. Ensure punctuality and regular attendance. Work within a call center environment, proficiently handling high call volumes.Requirements Demonstrated experience in Customer Service is essential. Must have Basic Office Skills including filing, sorting, and managing paperwork. Proficiency in Microsoft Word and Microsoft Excel is required. Experience in Data Entry is necessary. Familiarity with Numeric Data Entry is desirable. Prior experience in a Call Center environment is essential.TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .