Discover. A brighter future.With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.Come build your future, while being the reason millions of people find a brighter financial future with Discover.Job Description:This individual will have a wide range of responsibilities as part of a team responsible for identifying risk in the Consumer Banking universe and driving strategies to manage it. This person will also liaise with the enterprise-wide Legal, Compliance and Corporate Risk functions. This person will develop business-unit specific approaches and ensure accurate and timely implementation across all risk management disciplines and all areas in the Consumer Banking organization.This individual will direct the business compliance and operational risk/control activities within Consumer Banking, which may include risk assessment, controls, procedure documentation, process design, control workflow/systems, reporting, testing, remediation, and third-party management. This includes education and training for business partners to ensure compliance with, and implementation of, all U.S. federal and state rules, regulations, and regulatory trends. This individual will evaluate current operations across all Consumer Banking business units to identify areas for enhancements and work with business partners to implement these processes. It will be this person's responsibility to understand how legal, technology, and business process changes are implemented within each business unit and evaluate potential impacts. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.ResponsibilitiesRisk and Control Management
Provides education and monitorsConsumer Banking employees on the requirements of company policies and standards related to risk and control ownership, the development and execution of new products and services, and control testing.
Develops and implements job aids and tools to facilitate efficient completion of policy and standard requirements.
Ensures effective identification and implementation of controls to manage operational, financial, and compliance risks.
Acts as subject matter expert on efficient processes to maintainan accurate library of Consumer Banking’s risks and controls. Manages independent post-launch oversight of initiatives and report results to Consumer Banking executive management.
Overseestimely completion of control design reviews and compliance risk assessments.Monitors the risk and control environment for weaknesses and identifies solutions to improve the effectiveness and efficiency of controls.
Overseestimely completion of annual control testing (BUTM) plan.
Risk Analysis and Reporting
Provides education and monitorsConsumer Banking employees on the requirements of company policies and standards related to Risk Reporting, Operational Risk Events, Root Cause Analysis, Consumer Complaints, and Issues Management.
Overseesthe development and implementation of job aids and tools to facilitate efficient completion of policy and standard requirements.
Managestimely, accurate creation and distribution of OREs, complaints data, and monthly risk reports; discusses results with DFS Senior Leadership.
Overseestimely completion of consumer remediation projects.
Ensures a detailed escalation plan is in place for risk issues and leveraged when necessary.
Oversight
AssistsSenior Manager or Director with oversight of larger team via periodic coaching and review of work for employees.
Assists Senior Manager or Director with strategic planning and establish best practices across department and other BRIC teams
Complete adhoc assignments as needed.
Project Management
Completes complex projects in the areas of Exam Management, Control Workflow and Standardization Solutions, Business Continuity Planning, Corporate and Departmental Continuous Improvement.
Develops, implements, and administers control standardization and workflow solutions.
Develops continuous monitoring exception reports for critical business processes.
Minimum QualificationsAt a minimum, here’s what we need from you:
Bachelor's Degree in Business, Consumer Banking, or related field
6+ years of experience inFinancial Services, Consumer Banking, Compliance, Internal Audit Operations, Vendor Management areas, or related field
In lieu of a degree, 10+ years of experience inFinancial Services, Consumer Banking, Compliance, Internal Audit Operations, Vendor Management areas, or related field
Preferred QualificationsIf we had our say, we’d also look for:
8+ years of experience in Financial Services, Consumer Banking, Compliance, Internal Audit Operations, Vendor Management areas, or related field
2+ years of experience inPeople Management
Certification in Control Self-Assessment, Certified Internal Auditor, Certified Public Accountant (CPA), Certified Regulatory Compliance Manager
Application Deadline:The application window for this position is anticipated to close on Jun-05-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.Compensation:The base pay for this position generally ranges between $88,500.00 to $149,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.Benefits:We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at mydiscoverbenefits.com .What are you waiting for? Apply today!All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) (https://www.dol.gov/agencies/ofccp/posters)Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected] . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.