Senior Program Manager, Hardware

The Senior Program Manager is an engaging and challenging opportunity that is instrumental in driving the creation and launch of groundbreaking smart home products. We are looking for a creative, customer-obsessed and results-oriented Senior Program Manager who wants to live on the edge of technologies that bring software and hardware together, within the connected home. We are seeking someone to support our efforts in building world-class mobile and hardware solutions for our direct-to-consumer products, as well as our business partners.  Your role involves leading software development efforts, from initial concept through to market release, with a focus on pioneering new technologies and features in the connected devices space.  RESPONSIBLIITIES: Helping with cross-functional planning efforts - from concept to launch - required to introduce new hardware products into our software platforms.Working closely with software product managers to remove obstacles and organize team activities.Leading meetings and working sessions to help unblock product development efforts.Helping create and revise achievable plans to deliver hardware products (supported by the software platform) to market in coordination with commercial hardware product managers, hardware project managers and software product teams.Working closely with and supporting software product owners and their agile teams to build a plan of record for all software integration efforts, including any new feature development, quality assurance testing, and field trials. Helping re-plan efforts, when necessary, based on program realities.Supporting and using common templates, terminology, and definitions for all phases of the software and hardware development processes.Working with functions external to product development (marketing, customer support, sales) to coordinate needs directly associated with new product launches including installation guides, support articles, etc.Working with platform release managers (mobile, server) to build release schedules for new product initiatives.Executing and delivering customer value in accordance with the company innovation process.Participating in key rituals required as part of the company New Product Introduction process: discovery process, team composition. Helping understand and plan staffing needs, working with functional managers across the product development organization to compose balanced, effective scrum teams.Build relationships and communicate effectively with other departments, such as marketing, sales, hardware and commercial product managers, to ensure that everyone is on the same page.Surface risks, coaching on mitigating those risks and giving broad management insight into those risks.Facilitating reporting against plan for all assigned initiatives to management and stakeholders, through regular program reviews.Serving as an escalation for product teams, to help manage scope, time plans and resources.Remaining flexible to shifting project priorities and workload adjustments.Focus for this role will be launching new connected products within our Water portfolio.