We are in search of skilled, professional, and driven individual to join our team that can support one doctor while providing an excellent patient experience.
Part- time, hybrid (Two days in office - Monday and Friday, 2 flexible days remote, 20+ hrs/week)
Responsibilities include:
Leadership for practice growth - newsletters, community outreach, and opportunities to grow as a practice.
Communicates clearly
Provides answers for prospective patients questions or concerns
High level and detailed customer service to our clients
Resolve patient issues professionally and appropriately
Answer phones, manage multiple callers at once
Schedule appointments
Coordinate patient check-in
Coordinate patient check-out- accept and process payments
Interact with our electronic medical records system to upload documents and respond to messages
Create billing statements
Inventory and stock supplies and products
Invoicing, billing, collections
Light cleaning and office maintenance
Coordinate office services such as cleaning, repairs, deliveries
Has qualifications:
Experience in a leadership role
Excellent communication, organization, and multitasking skills
Incredible customer service skills
Enthusiastic and energetic in interactions with callers and clients in office
Previous experience in administrative role or health care
Committed to the highest level of customer care and compliance
Ability to keep track of multiple labs/systems/files
Able to prioritize tasks, multi-task, take initiative, and be an independent worker
Attentive to details
Employee will complete and pass a background check.
Compensation is DOE
To Apply:
Please include a cover letter summarizing your interest which includes an example of your ability to anticipate needs and see opportunities for growth
Current resume
Desired hourly salary range.
Applicants without the three items above will NOT be considered.
We look forward to meeting you!
View the practice: www.kellysimmsnd.com