Responsibilities & Accountabilities:Onsite at MHQ to oversee live streaming events produced through End User live streaming products.Flexible hours during webcast days (early mornings or evenings)Manage and run live streaming webcasts, ensuring all technical aspects are handled efficiently.Provide support and maintenance for live streaming productsCommunicate and align with departments and third-party vendors, resolving any obstacles to ensure smooth live events.Develop and maintain strong processes and documentation to deliver a seamless, consistent, and reliable experienceAnalyze new features, assist in their rollout, and conduct product comparison analysis.Understand complex customer issues, convert them into problem statements, and provide innovative solutions through design thinking.Provide product maintenance and operations to ensure optimal performance.Collaborate with product managers, technical architects, developers, and technology leads to comprehend and contribute to the modernization technology roadmap.Continuously improve product analysis capabilities and address skill gaps.Partner and maintain strong relationships with managed service providers. Benefits eligible: Yes
Bonus eligible: Yes
The expected salary range for this role is $98,140-$125,130 per year 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.