This opportunity is part of the US Technology Solution Readiness team where our mission is to deliver limitless technology solutions that make our Guest experience convenient and fabulous, and enable Crew, Managers, and Owner Operators to Run Extraordinary Restaurants! Our technology powers all 13,000+ US restaurants and enables restaurant teams to serve millions of customers daily!We are looking for a highly skilled Senior Technology Platform Manager to lead multiple technical projects in support of the restaurant technology platforms in the US McDonald’s market. This role oversees our system platform for restaurant servers and devices to support our critical restaurant applications. This role will also be involved in how we manage the provisioning, re-imaging and OS platform/software for emerging technology that McDonald’s is currently deploying in the US market. The role plays a critical piece in leading the team that is developing the device scripts, drivers, VM’s and new technology platform initiatives that are needed to run our restaurants efficiently.The Sr. Platform Manager is also a people leader and is the owner of implementation decisions for the products. The ideal candidate will be results and measurement driven, an exceptional communicator, and exhibit collaboration and influencing skills that cultivate a collaborative and continuous improvement environment.Key partners include US Owner Operators, Operations Technology Professionals (“OTPs”), internal business areas such as Operations, Global Technology, Legal, and many others. Close partnership and active management of strategic technology vendors is critical to success.This position provides the opportunity to establish relationships with a variety of McDonald’s product owners, suppliers, and franchisees. The team operates in a fast-paced environment with shifting priorities that’ll be good for those that are quick to adapt while looking to experience various technologies.Accountabilities & Responsibilities:Lead delivery and development of products to stabilize and support our restaurant platform applications.Work with cross-functional teams throughout the life of the project to ensure alignment with global teams from development, deployment, and support.Leading development squads/vendor teams in evolution and testing of restaurant platform solutions and updates (windows images, scripts, drivers). Including prioritization, backlog management and status updates to internal and external collaborators.Building out, maintaining, and prioritizing/grooming user stories, roadmaps, and aligning across US and Global stakeholdersDevelop and maintain a 3-year roadmap for Restaurant Platform initiatives, work with global and US teams to communicate, align and plan.Support a critical transformation effort to modernize McDonald’s Global Restaurant platform working with Global Technology and third-party vendorsBecome a SME in our Restaurant Technology Architecture and be the voice of the market when working with global and other US teams.Visit McDonald’s restaurants to gather feedback from crew, OTP’s and operators and rethink approaches to improve guest and crew experience with new technology.Support and assist in daily meetings and technical projects across the organization.Understand McDonalds business requirements to help produce quality outcomes and adapt to new challenges as they arise.Work closely with peer solution readiness managers and product owners across all channels and capabilities to prioritize initiatives, find opportunities for collaboration, and coordinate product development and deliveryResearch new technologies and build out roadmaps to support the US business.Provide people leadership for team members, professional development, and career pathingBenefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $149,260- $190,310 per year 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.