Job Description
We are seeking a professional and customer-oriented Front Desk Agent to be the first point of contact for our guests. In this role, you will be responsible for managing front desk operations, handling inquiries, and ensuring a smooth check-in and check-out process. The ideal candidate is detail-oriented, well-organized, and thrives in a fast-paced environment.ResponsibilitiesGreet and welcome guests promptly and professionallyManage check-in and check-out procedures efficientlyHandle phone calls, emails, and in-person inquiriesMaintain accurate records and update guest information in the systemCoordinate with other departments to meet guest needsResolve guest issues promptly and professionallyMaintain a clean, organized, and professional front desk area