Description:Requirements
3 years of tactical experience as a community manager with Facebook/Instagram/Meta
Developing reporting on impacts of social media/community management using social media tools such as Brandwatch, Khoros, Sprout Social, etc.
Experience with a brand style guide
Desires
Agency experience
Collaborative with clients or business units
Building a playbook for community management
Secondary Skills - Nice to Haves
social media platforms
Job DescriptionThe day to day includes:o Being very tactical and collaborativeo Identifying and engaging with difficult conversations on Facebook/Instagram/Metao Escalating to, and working with, the marketing/communication reps within the business units to deliver responseso Documenting and building out a playbook for community managemento Developing reporting on the impact of social media and the community managemento Using Brandwatch, Khoros, Sprout Social, and other social media management tools This role is NOT:o Creating contento Posting on social mediao Building editorial calendarso Working with TikTokAdditional Skills & QualificationsAgency experience will be a huge plusEmployee Value Proposition (EVP)This is a great opportunity to join an internal digital agency. The role will build out the playbook for this agency and will develop reporting to show the impact of social media and community management.Work EnvironmentBased in downtown Chicago, this person will be onsite a couple days for trainings initially. Then, as needed for meetings or when desired.About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.