Job Details

ID #52913686
Estado Illinois
Ciudad Chicago
Full-time
Salario USD TBD TBD
Fuente Illinois
Showed 2024-11-19
Fecha 2024-11-19
Fecha tope 2025-01-18
Categoría Servicio al cliente
Crear un currículum vítae
Aplica ya

Customer Service/Order Taker

Illinois, Chicago, 60601 Chicago USA
Aplica ya

Duties and Responsibilities

- Help manage current customer accounts

- Deal with a high volume of inbound and outbound phone calls

- Enter orders into our online dispatch system

- Provide exceptional customer service to customers

- Solve customer problems and help resolve issues

Job Requirements

- High quality written and verbal communications skills

- Ability to adapt to changes in the work environment

- Dependability

- Problem solver

- Show respect toward others with cultural differences

- Quality decision making

- To perform this job successfully, an individual should have knowledge of database software; internet software; order processing systems

- Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram forms.

Qualifications

Education/Experience

- Minimum high school diploma required. Some college preferred but not required.

- Previous customer service or call center experience required.

Language skills

- Ability to read and comprehend simple instructions, short correspondence and memos.

- Ability to write simple correspondence

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