Job Details

ID #53644863
Estado Illinois
Ciudad Chicago
Full-time
Salario USD TBD TBD
Fuente Illinois
Showed 2025-03-15
Fecha 2025-03-15
Fecha tope 2025-05-14
Categoría Servicio al cliente
Crear un currículum vítae
Aplica ya

Customer Service Representative

Illinois, Chicago, 60601 Chicago USA
Aplica ya

Customer Service Representative

Location: Wauconda, IL

Pay: $23.00 hour (Increase once hired)

Shift: 7:30 am – 4:30 pm

We are seeking a Customer Service Representative to join our team. This role is responsible for ensuring customer satisfaction by providing timely, efficient, and professional support via phone, fax, and email. The ideal candidate will have strong problem-solving skills, attention to detail, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

Respond to customer inquiries via phone, email, and fax in a professional and friendly manner

Maintain positive customer relationships through effective communication

Process orders, data entry, and research order-related issues (ETA updates, shortages, damages, cancellations, delivery concerns, etc.)

Assist customers with returns and resolve issues efficiently

Perform light reporting tasks using MS Excel

Handle other related duties as assigned

Qualifications:

High school diploma or equivalent required

Previous customer service, call center, or data entry experience preferred

Strong typing skills and proficiency in MS Office (Excel, Outlook, Word)

Detail-oriented with excellent communication skills

Ability to work in a fast-paced, dynamic environment

Flexibility to adjust shifts as needed

If you have a customer-focused mindset and enjoy working in a collaborative environment, apply today!

Malone Workforce Solutions is an Equal Employment Opportunity Employer

Associate Benefits:

Medical Plan (including MEC, MEC Plus and MVP plans), Dental and other ancillary products provided through Essential StaffCARE. We also offer the ability to participate in our 401k Plan through Principal. Subject to plan guidelines

Aplica ya Suscribir Reportar trabajo