Job Summary:
Responsible for supporting the company’s Vision: “Best place to work & Best place for our guests to do business” and Mission: “Build long term relationships with our associates & guests & make a positive difference in our community”.
Essential Job Responsibilities:
Customer Service – Must maintain a cooperative relationship with guest and Associates.
Deliveries – Picks up and delivers parts and equipment to guests, satellite stores, wholesale accounts and vendors. Responsible to keep an accurate log of daily deliveries and pick-ups to include recipient’s signature on each delivery. Assist with the loading and unloading of delivery items.
Truck maintenance -Responsible for maintaining the truck to include daily maintenance as well as advising Manger if there are any major repairs that need to be done
Inventory – Responsible to assist with unloading, unpacking and stocking of incoming freight. Must confirm accuracy of packing slips, shipping invoices, vouchers, and back orders. Must maintain an accurate file for these documents to include checking payments received with the invoice. Obsolete parts must be returned on a timely basis to ensure eligibility of parts prior to return per supplier requirements.
Additional Responsibilities: Adhere to the Tony Group Standards
SMILE: be positive and respectful to everyone
GREET: greet everyone within five feet
HELP: help every guest or find someone who can
THANK: remember to always thank the guest
GOLD: Go for Gold (Grand Opening Look, Daily)
Required Skills/Abilities:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent sales and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Valid drivers license with clean driving record.
Education and Experience:
High school diploma or equivalent.
At least one-year related experience is preferred.
Physical Requirements:
Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
Regularly lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, and distance vision.