About Us: Ho'ola Massage Academy is dedicated to providing students with a space to practice therapeutic massage services while they study to become licensed massage therapist. We take pride in creating a welcoming and peaceful environment for both clients and staff. We are currently looking for a friendly, reliable, and professional receptionist to join our team. Check-out our website at www.hilomassageacademy.com.
Job Description: As a Receptionist at Ho'ola Massage Academy, you will be the first point of contact for clients, ensuring they have a positive experience from the moment they walk in or call. Your primary responsibilities will include customer service, phone management, client check-ins/outs, and assisting with bookings and memberships. You’ll play a key role in maintaining smooth clinic operations and promoting our services. Training in our system will be provided for $14/hour for 2 weeks. We are looking for soemone to work Tuesday, Thursday and Friday and possibly Saturdays.
Key Responsibilities:
Greet and assist clients in a friendly and professional manner
Answer phone calls, respond to inquiries, and book appointments
Check clients in and out for appointments
Handle payments and process transactions accurately
Promote and advertise clinic memberships and packages to clients
Maintain appointment schedule and ensure efficient time management
Handle basic office tasks, including filing, data entry, and managing client records
Ensure the reception area is tidy and welcoming at all times
Assist with social media and marketing efforts as needed
Requirements:
Previous customer service or receptionist experience preferred
Strong communication and interpersonal skills
Professional and friendly demeanor
Ability to multi-task and handle a fast-paced environment
Basic computer skills and knowledge of booking software (or willingness to learn)
Ability to work independently and as part of a team
Enthusiasm for health and wellness is a plus!
Benefits:
$15 hourly pay
Friendly, supportive work environment
Opportunity to grow within the clinic
Discounts on services offered at the clinic
How to Apply: Please send your resume and a brief email explaining why you’d be a great fit for our team to [email protected] We look forward to hearing from you!