Overview
We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will play a crucial role in ensuring smooth operations within our medical facility by providing exceptional patient service and managing various administrative tasks. This position requires strong communication skills, proficiency in medical scheduling, and a solid understanding of health information management practices. Being able to multitask and not get overwhelmed easily are huge pluses While we prefer experience, we're willing to train a hard-working, quick-learning, responsible candidate that we'd enjoy working with!
Responsibilities
- Greet patients warmly and assist them with the check-in process.
- Manage patient scheduling, including appointments, cancellations, and rescheduling.
- Handle incoming calls using phone systems to answer inquiries and provide information about services.
- Maintain accurate patient records while ensuring compliance with HIPAA regulations.
- Process insurance claims, including Medicare, and verify patient eligibility.
- File and organize medical documents efficiently for easy retrieval.
- Utilize electronic health record systems such as Epic to update patient information.
- Collaborate with healthcare providers to ensure seamless communication regarding patient care.
Qualifications
- High school diploma or equivalent; additional certification in medical administration is a plus.
- Previous experience in a medical receptionist role or similar position preferred.
- Strong understanding of HIPAA regulations and patient confidentiality practices.
- Proficient in medical scheduling software and electronic health record systems (experience with Epic is advantageous).
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Strong verbal and written communication skills to interact effectively with patients and staff.
- Familiarity with healthcare revenue cycle management processes and health insurance verification is desirable.
- Ability to type efficiently and accurately for documentation purposes.
We invite qualified candidates who are dedicated to providing outstanding service in a fun, busy, top-notch healthcare environment to apply for this rewarding opportunity.