POSITION SUMMARY
This position is for a professional, highly motivated multi-tasker responsible for providing
outstanding customer services to all clients, employees, co-workers, and walk-ins.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office Administration
Handle incoming and outgoing mail.
Perform post office, bank, and interoffice mail runs.
Answer multi-line phone system.
Greet and assist clients with payroll pick-up
Daily written and verbal correspondence with clients, vendors, and internal staff.
Assist with filing of paperwork when needed.
New Hire Processing
Contact employees to schedule new hire orientation and paperwork processing.
Complete New Hire Paperwork and New Hire Checklist
Assist with background checks and reference checks
Human Resources Assistance
Complete termination checklists as assigned
Send employees separation letter
Complete exit interview with employees as requested
Handle all unemployment claims, appeals, and hearings
Complete employment verification requests
Assist with minor questions and correspondence for and with the Payroll and Benefits departments.
Update and maintain Certifications for various and clients.
Employee Relations
Obtain necessary information and coordinate paperwork for clients on proper procedures for disciplinary action and separating employees from employment in a legal and concise manner.
Work with clients to create and maintain an employee evaluation system – including but not limited to assisting with completing and maintaining introductory period and annual evaluations of employees.
Create, Maintain, and Assist existing clients with job descriptions.
Assist clients with setting up online training for clients, supervisors, managers, and employees.
Coordinate in-person or trainer assisted trainings for clients, supervisors, managers, and employees.
Update and maintain our Employee Engagement Website – Awardco.
Miscellaneous
With team, present recommendations and assist in implementing quality initiatives.
Provide support on any other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong minded and able to adapt
Intermediate skills with MS Office
PrismHR experience a plus
PEO Industry experience a plus
Detail oriented and able to multi-task if needed.
Strong office administration skills.
Communicate pertinent information to the appropriate department.
EDUCATION and/or EXPERIENCE
Two (2) years of HR experience, with a focus on employee relations, performanace, misconduct, etc.
High School Degree
REASONING ABILITY
Ability to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
EQUIPMENT, MACHINES, VEHICLES USE
Able to use all office equipment and have the use of a personal vehicle.
WORK ENVIRONMENT
Office environment with air conditioning and moderate noise level.