Roy’s Waikiki, located in the heart of Waikiki at the Embassy Suites, is a premier destination for Hawaiian fusion cuisine, offering guests an unforgettable dining experience. We pride ourselves on providing exceptional service, a welcoming atmosphere, and culinary excellence inspired by Chef Roy Yamaguchi.
We are seeking a friendly, enthusiastic, and professional Host/Hostess to join our front-of-house team. As the first point of contact for our guests, you will play a critical role in creating a warm and inviting atmosphere while managing reservations, seating arrangements, and ensuring smooth service operations.
Responsibilities:
Greet guests with a warm aloha and a professional demeanor.
Manage reservations and seating arrangements using our reservation system.
Maintain an organized and efficient front desk area.
Answer phone calls and provide information about the restaurant, menu, and policies.
Coordinate with servers and management to ensure an exceptional guest experience.
Assist in maintaining cleanliness and organization in the front-of-house areas.
Qualifications:
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment while remaining calm and composed.
Professional appearance and positive attitude.
Previous hospitality or customer service experience preferred but not required.
Availability to work flexible hours, including evenings, weekends, and holidays.
How to Apply:
If you are passionate about hospitality and creating memorable experiences, we would love to hear from you! Please submit your resume and a brief cover letter explaining why you would be a great fit for our team.
Join our ohana at Roy’s Waikiki and become part of a team that embodies the spirit of aloha!