Company SummaryDISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.Department SummarySurpassing network limitations of the past, our Wireless Deployment organization is building the country’s first cloud-native, standalone 5G wireless network. This is the foundation of a connected world flexible enough to satisfy all the social, economic and transformative needs of today and the future.Job Duties and ResponsibilitiesThis role will be working within the National Construction Standards Team. The Construction Standards Process Program Manager will be responsible for developing and supporting quality management system and process activities in a fast-paced environment within the telecommunications industry.Key Responsibilities:
Manage CX Standards intake process
Maintain CX Standards Documents and Version Controls
Improve organization, accessibility, utility, and accuracy of documents and systems
Coordinate and/or lead corrective actions b/w suppliers and engineering to resolve product design and performance issues; verify effectiveness of implemented corrective actions
Communication’s liaison b/w CX Standard’s Team with other DISH internal teams and external teams
Maintain CX Standards Document Distribution and library
Manage CX Standard’s and Site Engineering Team’s data integrity and change control functions/processes
Skills, Experience and RequirementsEducation and Experience:
Bachelor’s degree in related field or 5+ years of related experience
Carrier level experience with national programs including macro tower, rooftops, mods, raw land, COW and small cell within multiple geographic regions strongly preferred
Skills and Qualifications:
The ability to thrive in a start-up environment
Highly developed oral and written communication/people skills
Excellent organizational and time management skills
Able to create and present executive level presentations summarizing the status of programs
Strong analytical and problem-solving skills
Demonstrate the ability to multitask, prioritize team’s work, and drives positive change consistent with overarching organizational goals
Champion key projects to completion with enthusiasm and confidence
Regularly recommend changes that improve existing business processes and overall department performance
Have solid project management skills including a demonstrated ability to plan, schedule, organize, coordinate, manage, & amp; evaluate project efficiency
Regularly collaborate with management to ensure organizational consistency
Advanced in GSuite and MS Office
Wireless Experience is a plus
A good understanding of network deployment activities and industry structure
The ability to lead quality initiatives while identifying and resolving issues that are limiting or blocking productivity
Expert listening skills with the ability to quickly identify objectives and immediately develop and initiate an appropriate action plan
Salary RangesCompensation: $83,160.00/Year - $136,625.00/YearBenefitsWe offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan; all benefits can be viewed here: DISH Benefits .The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless.Consistent with this commitment, DISH will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to the employee or others, or is otherwise not required by law.