Title: Assistant Position Available at ATL United Local Movers LLC!
Are you a people person with a passion for providing top-notch customer service? Are you skilled at juggling multiple tasks while maintaining a positive attitude? Join our dynamic team at ATL United Local Movers LLC as an Assistant and play a crucial role in ensuring our customers' moving experiences are smooth and stress-free!
Job Duties:
Answering Phone Calls: Be the friendly voice of our business, addressing customer inquiries and concerns with professionalism and empathy.
Following Up with Customers: Keep our customers informed and reassured throughout their moving process by providing timely updates and assistance.
Booking Clients: Work closely with customers to understand their needs and preferences, then schedule their moving services efficiently.
Calendar Management: Keep our schedules organized and optimized to ensure prompt and reliable service delivery.
Social Media Management: Engage with our online community, sharing valuable content and responding to inquiries to enhance our brand's presence.
Booking Trucks: Coordinate the logistics of moving day, arranging for the appropriate transportation resources to meet our customers' needs.
Collecting Payments: Facilitate the payment process, ensuring accuracy and efficiency while maintaining a positive customer experience.
Requirements:
Excellent customer service skills with a patient and friendly demeanor, particularly over the phone.
Strong problem-solving abilities, capable of addressing customer concerns and resolving issues effectively.
Proven ability to multitask and prioritize tasks in a fast-paced environment.
Detail-oriented with excellent organizational skills, particularly in calendar management.
Familiarity with social media platforms and basic marketing principles preferred (Instagram, Facebook, etc)
Previous experience in a customer service or administrative role is a plus.
MUST BE AVAILABLE MONDAY-FRIDAY from 9:00 AM - 5PM
MUST HAVE A VALID DRIVER'S LICENSE AND ABLE TO PASS A BACKGROUND CHECK
Salary: $15-$18 per hour based on experience (Weekly pay)
At ATL United Local Movers LLC, we value our team members and offer a supportive work environment where your contributions are recognized and rewarded. If you're ready to join a dynamic team committed to excellence in customer service, apply today by submitting your resume and a brief cover letter outlining why you'd be a great fit for this role. Please include your name and contact information on your resume.
We can't wait to welcome you aboard!
Email: [email protected]