Granite & Countertop Sales Specialist
About the Role:
We're looking for a motivated and customer-focused Granite & Countertop Sales Specialist to join our team. In this role, you'll be the primary point of contact for customers looking to transform their kitchens and bathrooms with beautiful new countertops. You'll use your expertise to guide them through the selection process, from choosing the perfect stone to finalizing their order. This is an excellent opportunity for someone with strong communication skills and a passion for helping people bring their design visions to life.
Key Responsibilities:
Greet and engage with customers in our showroom, building rapport and understanding their project needs.
Educate customers on our wide selection of granite, quartz, and other countertop materials, including their features, benefits, and maintenance requirements.
Assist customers with material and color selection, providing design advice and answering any questions they may have.
Generate quotes and process sales orders accurately and efficiently.
Collaborate with our fabrication and installation teams to ensure a smooth and seamless customer experience from start to finish.
Maintain a clean and organized showroom and stay up-to-date on product knowledge and industry trends.
Follow up with customers to ensure satisfaction and build long-term relationships.
Qualifications:
Previous experience in retail sales, customer service, or a related field is preferred. Experience with granite, stone, or home improvement products is a plus.
Excellent communication and interpersonal skills.
A strong ability to build rapport and trust with customers.
Detail-oriented and organized, with the ability to manage multiple tasks simultaneously.
Proficiency with basic computer programs and a willingness to learn our point-of-sale system.
Ability to stand for extended periods.
What We Offer:
Competitive hourly wage plus commission.
Opportunities for professional growth and development.
A positive and supportive team environment.