Description
As a dispatch administrative for a growing construction company, you will play a crucial role in ensuring the smooth and efficient operation of our dispatch department. You will be responsible for coordinating and monitoring all dispatch activities, ensuring timely service to our customers. Your attention to detail and ability to multitask will be essential in this role, as you will be responsible for handling a wide range of administrative tasks.
Responsibilities
Coordinate and schedule all dispatch activities, ensuring timely services to customers
Monitor and track the progress of dispatch orders, resolving any issues or delays that may arise
Maintain accurate records of dispatch activities, including delivery confirmations and customer feedback
Communicate with technicians to provide instructions and ensure adherence to schedules and routes
Collaborate with other departments to coordinate dispatch activities and optimize efficiency
Revise invoicing to customers as needed
Assist in training and onboarding new dispatch personnel, ensuring they have a clear understanding of procedures and expectations
Requirements
High school diploma or equivalent qualification
Proven experience in a similar administrative role
Excellent multitasking and organizational skills
Strong attention to detail and accuracy
Effective communication and interpersonal skills
Proficiency in using dispatch software and Microsoft Office Suite
Ability to work under pressure and meet tight deadlines