Customer Service Representative

Job DescriptionWe are currently seeking a professional and motivated Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring customer satisfaction. This is an excellent opportunity for someone who enjoys problem-solving and values high-quality service.ResponsibilitiesRespond to customer inquiries via phone, email, or chat in a timely and professional mannerResolve product or service problems by clarifying customer concerns and determining the best solutionMaintain accurate records of customer interactions and transactionsFollow up to ensure customer issues are resolved to their satisfactionCollaborate with other departments to ensure seamless customer supportIdentify and escalate priority issues when necessaryStay updated on product knowledge, company services, and policy changes