Beulux is an LED Lighting manufacturer located in Riverview, FL. We are looking for a dedicated Quotation Specialist to join our team. You will be part of a dynamic team that is responsible for providing quotations and dedicated support and service to our customers. The right candidate should have good verbal and written communication skills and a positive and upbeat attitude.
Gaining knowledge of products is essential. Beulux will train on product portfolio and quotation generation using Quickbooks and Excel.
Responsibilities:
Generate quotations, general customer service and technical support to customers via email or phone
Receive and respond to incoming calls from customers regarding products, order status, etc.
Serve as a primary point of contact to resolve inquiries, concerns, and issues promptly and professionally
Follow through order processing including order entry and management of orders until they are shipped
Maintain strong working business relationships with established and new customers
Collaborate with internal teams to ensure seamless service delivery and customer satisfaction
Other duties may be assigned
Requirements and Qualifications:
Experience using Microsoft Outlook, Excel, Word, and PowerPoint
Meaningful experience in quoting or estimating similar products, lighting industry is preferred
Knowledge about electrical basics and construction is a plus
A quick learner with ability to work as a team and independently
Strong communication skills with the ability to articulate complex concepts clearly and concisely
Proficiency in handling customer inquiries and providing effective solutions
Exceptional interpersonal skills with a customer-centric approach
Ability to respond and follow-up to calls and emails in a timely manner
Capability to multitask and prioritize tasks effectively
Detail-oriented with excellent organizational and time management abilities
Handle customer concerns and maintain a positive attitude