Systems Project Administrator - Ses - 48003521

SYSTEMS PROJECT ADMINISTRATOR - SES - 48003521 Date: Jul 16, 2024 Location: TALLAHASSEE, FL, US, 32399 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforceoperations/humanresourcemanagement/forjobapplicants/everify) .Requisition No: 833061 Agency: Department of EducationWorking Title: SYSTEMS PROJECT ADMINISTRATOR - SES - 48003521Pay Plan: SESPosition Number: 48003521 Salary: $49,584.67 - 51,991.68 Posting Closing Date: 07/30/2024 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Florida Department of Education Division of Technology and InnovationSystems Project Administrator – SES, 48003521Location: Turlington Building, Tallahassee, FloridaPay starting at: $49,584.67 - $51,991.68“Employment is contingent upon successful completion of a level 2 background screening pursuant to Chapter 435, Florida Statutes.”Florida Department of Education Mission Statement Every day the Department of Education works hand in hand with parents, teachers, educators, and community members to improve Florida's education system for students of all backgrounds and abilities. Our site reflects this cooperative relationship and the role that so many Floridians play in ensuring student success.The FDOE’s mission for Florida’s Early Learning-20 education system is to increase the proficiency of all students within one seamless, efficient system, by allowing them the opportunity to expand their knowledge and skills through learning opportunities and research valued by students, parents, and communities.Serving approximately 3 million students, 4,400 public schools, 28 colleges, 200,000 instructional staff, 46,000 college professors and administrators, and 340,000 full-time staff throughout the state, FDOE enhances programs and services for Florida’s students from early learning through college and career development. In addition, FDOE manages programs that assist individuals who are blind, visually-impaired, or disabled succeed either in school settings or careers - encouraging independence and self-sufficiency.FDOE’s goal is to hire individuals to provide:

Higher Student Achievement

Seamless Articulation and Maximum Access

Skilled Workforce and Economic Development

Quality Services

Florida Department of Education (http://www.fldoe.org) Description: This position is in the Division of Technology Innovation, Bureau of Education Data Center. Responsible for developing the implementation plan and executing the plan to completion for Disaster Recovery. Responsible for updating the Technology Support components of the Continuity of Operations Plan (COOP) with regards to Disaster Recovery preparedness plans and procedures that provide restoration of the department's mission essential functions, for up to thirty-day outage as defined in the COOP. Responsible for identifying and implementing current/future Microsoft tools and products into an Enterprise IT environment. These include, but are not limited to, collaboration tools such as Teams, OneDrive, and SharePoint Online; and Microsoft cloud-based mobile device management and mobile application management tools such as Intune, BitLocker, Azure Active Directory joined, and Hybrid joined devices. Supporting remote software support solutions such as Dameware. Ability to troubleshoot and support teleworking employees. Create technical documentation for all supported software applications and hardware installations. Reconfigure workstations for new and existing clients. Work with other Data Center teams to set up new clients or change existing client's configuration of hardware and software.Position Responsibilities:Duties include, but are not limited to:Updating all devices to the latest agency-approved version of the Windows 11 operating system.Processing of Priority One applications. This is a component of the DTI Strategic Plan.Updating devices to O365, implementing and supporting remote software support solutions.Ability to troubleshoot and support teleworking employees.Create technical documentation for all supported software applications and hardware installations.Creation of both Azure Active Directory joined, and Hybrid joined images that are deployed to all department devices.Reconfiguration of workstations for new and existing clients.The position will also be responsible for assisting in the overseeing of all media sanitization.Assisting with the administration of the DOE Security patches and Device Imaging software for end user devices.Must have an excellent work ethic and willingness to learn.Knowledge, Skills, & Abilities:Ability to communicate effectively verbally and in writing with supervisors, fellow workers, and subordinates. The information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.Knowledge to evaluate and reason with information and data to make decisions and solve problems. Ability to coordinate work and activities of work groups to accomplish tasks.Ability to access technical problems and determine resources needed to resolve any problems.Working knowledge of PC hardware and software and use the ability to make recommendations pertinent to the environment.Ability to use logic and analysis to identify the strengths and weaknesses of different approaches to solving problems.Knowledge to gather information and use the information for implementing ideas and programs to improve employee performance or service to customers.Knowledge of operational and technical environments for use in making decisions for future growth or change to the organization.Ability to establish and maintain effective working relationships with others. Must possess the following, time management skills; organizational skills; ability to plan, organize and coordinate work assignments; and ability to establish and maintain effective working relationships with others.Ability to troubleshoot and support Microsoft O365 products.Knowledge of encryption software and ability to implement onto devices.Knowledge of Microsoft Operating Systems.Ability to remotely support end-users using remote support software. Knowledge of cloud-based technology and Disaster Recovery tools.The employee must be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions.Must be able to dead lift at least 50 lbs.Performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.Perform other duties as required or assigned.Attendance is an essential function of this position.Minimum Qualifications:At least two years of experience as a computer technician and/or two years of experience in customer service.Two years of experience in installing and configuring software in an enterprise environment. Application Information & Requirements Work History (entered with the most recent/current listed first):

Any and all State of Florida jobs

Any and all Florida University jobs

All periods of employment from high school graduation

Periods of unemployment

Gaps 3 months or more

Education

Volunteer Experience

Include supervisor names and phone numbers including current place of employment. Gaps 3 months or more must be addressed– you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps. Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will convert to your official application. If claimingVeteran’s Preference (http://dms-media.ccplatform.net/content/download/130394/809960/2017-004AdministrationofVeterans) , candidateMUSTattach supporting documentation (DD214). If you experience problems applying online, please call the People First Service Center at (877) 562-7287.WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!State Group Insurance coverage options+(health, life, dental, vision, and other supplemental option) Retirement plan options, including employer contributions (www.myfrs.com)

Nine paid holidays and a Personal Holiday each year Annual and Sick Leave Benefits

Student Loan Forgiveness Program (Eligibility required) Flexible Spending Accounts

Tuition Fee Waivers (Accepted by major Florida colleges/universities) Ongoing comprehensive training provided

Career Growth Highly skilled, professional environment

Maternity and Parental Leave Benefits For a more complete list of benefits, visitwww.mybenefits.myflorida.com.We care about the success of our employees. We care about the success of our clients.

We are always improving our technology, our tools, our customer’s experiences and ourselves. A rewarding experience for reliable, compassionate and professional employees.

LEAVE INFORMATION: Annual Leave- Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.Sick Leave- Employees in Senior Management Service and Selected Exempt Service positions shall be credited with 104 hours of sick leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of initial appointment.BACKGROUND SCREENING REQUIREMENTIt is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.SPECIAL REQUIREMENTS: Selective Services System (SSS)Male applicants born on or after October 1, 1962 will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the Selective Service website.The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.Nearest Major Market:Tallahassee