Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 743,000 people serving clients in more than 120 countries.Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.The Instructor Senior Analyst is a multifaceted role that does instructional design work and delivers training on a wide variety of topics. The person selected for this opportunity will facilitate instructor led training courses, help create training resources, create exams, and certifications. The position will also evaluate existing training efforts to analyze the effectiveness and ROI to the business.Key Responsibilities:
Conduct training for new and experienced employees.
Assist in the creation of eLearning courses, assessments, and certifications.
Perform needs analysis and make training recommendations.
Establish a feedback loop between learning and leadership.
Create and schedule classes.
Establish and maintain an enthusiastic work environment and culture.
Counsel and provide guidance to managers on employee professional development.
Build relationships with managers and employees.
Recommend improvements and ways to streamline training sessions and methods.
Escalate issues posing business risk to management.
Utilize the Learning Management System to administer courses, surveys, register class participants, analyze training, and create training reports as needed.
Basic Qualifications:
Minimum of 2 years of training experience and/or adult education
Minimum of 1 years in sales and/or sales training
Minimum of 1 years working in Telecommunication Sales
Preferred Skills Qualifications:
Experience in delivering effective sales training curricula
Prior experience as a Sales Coach or Team Lead
Experience using software such as Adobe Captivate, Articulate Storyline, Kahoot and or Mentimeter
Expertise around sales training and sales development
Experience in delivering effective operations training curricula
Professional Skills Qualifications:
Excellent written and verbal communications skills including annunciation of words on a phone and use of professional business language.
Self-motivated and has a strong work ethic.
Strong time management skills
Able to work independently
Able to translate conceptual thoughts to functional tasks
Fluency in English
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below.The application window for this job will remain open until at least 05/30/2024. However, if this date has passed, please note we are still accepting applications.Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards) Role Location Annual Salary RangeCalifornia $54,500 to $131,300Colorado $54,500 to $113,400New York $50,500 to $131,300Washington $58,100 to $120,800What We BelieveWe have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce) Equal Employment Opportunity StatementAccenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Accenture is committed to providing veteran employment opportunities to our service men and women.For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .Requesting An AccommodationAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.Other Employment StatementsApplicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.