Vacancy caducado!
Manager Service & Repair US - 2406164924WDescriptionDepuy Synthes is recruiting for a(n) Manager Service & Repair US, located in Palm Beach Gardens, Florida!DePuy Synthes , part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world. DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery, and sports medicine, are designed to advance patient care while delivering clinical and economic value to healthcare systems worldwide. For more information, visit www.depuysynthes.com.Join our team Depuy Synthes and take on the exciting role of Manager Service & Repair US in Palm Beach Gardens. This position holds a key role in our Service Center, where we support customers in maintaining their DePuy Synthes Capital equipment, ranging from power tools to Velys Robotic systems. This role involves collaborating with commercial stakeholders, overseeing Service Sales priorities, and ensuring targets are met. As the Manager of Service & Repair, you'll have a significant impact on overall service results, employee relations, and process improvement within the assigned Service area.Key responsibilities:
Prioritize all Service and Repair work at the Palm Beach Gardens Service site.
Functionally manage the Service Center, monitoring support and performance improvements.
Develop and track monthly performance, quality, and financial metrics for the Service center.
Ensure representation of Service during NPI processes and readiness at the launch moment.
Effectively lead inventory levels, optimizing costs, replacement periods, and quality.
Lead service and repair-related projects, meeting customer needs.
Supervise operational management of personnel, setting standards for performance and feedback.
Collaborate with key stakeholders to align processes for quality, finance, operations, and training.
Plan, organized, and controlled work schedules to meet service and department metrics.
Process service activities within the S&R platform software for service and complaints.
Ensure department compliance with all Quality, EHS, and company policies and procedures.
Support the maintenance of operating supply inventory for each department.
Assist in preparing, monitoring, and controlling the department budget.
Conduct 5 performance and development conversations annually.
Interview and select personnel to meet staffing requirements.
Additional duties as assigned.
Adherence to all laws and policies, maintaining integrity, ethics, and compliance.
QualificationsEducation:
B.A. or B.S in a technical field or business is required.
Required:
6 years of hands-on experience in applicable (technical) Operations management.
6 years of direct people management and leadership experience.
Strategic planning/portfolio management experience is required.
5 years performing cross-functional or multiple subject area assignments is required.
Experience implementing change initiatives and change management.
Preferred:
10 years of hands-on experience in applicable (technical) Operations management.
Advanced degree such as an MA/MBA is preferred.
Advanced proficiency in Microsoft Office applications.
Knowledge of GMP/ISO is helpful.
Knowledge of EHS regulations is preferred.
Salesforce experience (preferred).
SAP experience (preferred).
Experience working in a regulated environment is highly preferred.
Electro-mechanical device experience is highly preferred.
Experience in customer service, logistics, or distribution is a plus.
Other:
Location US244 FL Palm Beach Gardens - 4500 Riverside Dr
Travel percentage: Up to 25% domestic travel is required.
Are you a highly skilled and motivated professional with a passion for Operations management? Apply now to become a key player in advancing service and repair for DePuy Synthes Capital equipment. Join us in maintaining the highest levels of professionalism, ethics, and compliance at all times!Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com .Primary Location NA-US-Florida-Palm Beach GardensOrganization DePuy Synthes Products, Inc (6149)Travel Yes, 25 % of the TimeJob Function Production Equipment Repair & MaintenanceReq ID: 2406164924W
Vacancy caducado!