Job Summary
The successful candidate will receive visitors, maintain school records and provide general support to the teachers and the administration team. The ability to speak Creole is an advantage.
Office Responsibilities:
Greet and welcome visitors and guests
Maintain campus security, control office access and keep visitor sign-in logs
Manage the office workflow
Keep the office in a tidy and presentable condition
Arrange and follow up on any necessary repairs
Monitor stock and order office supplies
Answer, screen and forward incoming phone calls
Provide basic and accurate information in-person and via phone/email
Provide general support to parents, visitors and students
Ensure timely and accurate customer service
Respond to complaints and parent requests in a timely and professional manner.
Provide general support to the administration team and the homeroom teachers.
Adhere to health and safety procedure and respond to emergencies
Update and maintain school records
Schedule parent/teacher conferences, meetings and appointments
Comply with regulatory requirements and meet all deadlines
Update and maintain office policies as necessary
Organize office operations and procedures
Coordinate with IT support on all office equipment issues
Receive and record and payments
Assist in the onboarding process for new hires
Receive, sort and distribute daily mail and deliveries
Filing, printing, scanning, photocopying, and faxing
Teacher Support Duties
Maintain a caring environment for students.
Diligently supervise students at all times.
Assist with student arrival and dismissal
Cover the classroom while the homeroom teacher is on break
Adhere to the daily schedule
Follow the lesson plans.
Implement activities to stimulate the children.
Integrate special needs students in a respectful manner.
Assist students at mealtimes.
Communicate with parents regarding student progress.
Encourage students and be positive at all times.
Proactively manage student behavior
Establish rules to guide students inside and outside the classroom.
Follow emergency procedures and protocol.
Clean and sterilize the classroom environment
Keep hazardous items out of reach of students.
Identify problems and convene with professionals if necessary.
Participate in staff meetings and extra-curricular activities.
Minimum Qualifications and Skills:
High School Diploma/GED
A passion for working with children
The ability to speak Creole is preferred
Previous experience of working in the education field is preferred
Additional certification in Office Management is a plus
Thorough knowledge of customer service, office management and basic bookkeeping procedures
Knowledge of office administrator responsibilities, systems, and procedures
Strong organizational, multitasking abilities and planning skills in a fast-paced environment
Professional attitude and appearance
Proficiency in English (oral and written)
Excellent people skills
Excellent written and verbal communication skills
Team player
Excellent time management skills
Attention to detail and problem-solving skills
Ability to be resourceful and proactive when issues arise
Solid knowledge of MS Office, particularly Excel and Word
Familiar with using Software and / or other student information systems
Hands on experience with office machines (e.g. computers, fax machines and printers)
Familiarity with email scheduling tools
Participating in personal professional growth and keeping credentials and skills current.
Performing other duties and projects as assigned by the school management team.
Essential Requirements:
Must pass level II background screening
Must be reliable
Must participate in required training
Must be coachable
Be able to meet the physical demands necessary to care for K-12th Grade Students
Applicants must have the ability to participate in tasks that require moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
Hours of work may vary. Typical schedules are set between the hours of 7:30 am and 5:00 pm Monday thru Friday.
Benefits and Perks include:
o 401K
o Dental
o Vision
o Paid holidays
o Paid personal time off
o Employee Discounts
o Tuition discounts for students of employees.