Job Description:
We are seeking a dedicated and organized Customer Support Assistant to join our team. As a key member of the customer support department, you will assist in providing excellent customer service to our clients. The ideal candidate will have strong communication skills, attention to detail, and a passion for problem-solving.Responsibilities:Respond to customer inquiries via phone, email, or chat in a professional and timely manner.Provide support and resolve issues related to our products and services.Assist customers with order processing and account management.Document and track customer interactions in our CRM system.Collaborate with other departments to ensure customer satisfaction.Maintain up-to-date knowledge of products and services to effectively assist customers.