Client Relationship Representative

Job DescriptionWe are currently seeking a Client Relationship Representative to join our Orlando-based team. This individual will serve as the main point of contact for our clients, ensuring their satisfaction, resolving concerns, and supporting their ongoing engagement with our brand services. The ideal candidate will have a passion for client service, excellent communication skills, and a proactive attitude toward relationship-building and problem-solving.ResponsibilitiesAct as a primary liaison between clients and internal teamsHandle client inquiries, requests, and feedback professionally and efficientlyMonitor client satisfaction and resolve issues in a timely mannerMaintain detailed records of client communications and updatesSupport onboarding of new clients and manage contract renewalsCollaborate with marketing and operations teams to ensure client successPrepare reports and updates for both clients and senior managementIdentify opportunities to enhance client engagement and satisfaction