We are currently seeking an individual with excellent administrative/organizational skills who can thrive in a fast-paced environment for a full-time role working as part of our Operations team.Whether you come in as a newbie or we train you from the ground up, Operations team members are exceptional at assisting multiple client accounts with day-to-day activities like internal training, hit tracking, report building, incoming/outgoing shipment logistics, and other miscellaneous agency support tasks.Responsibilities
Work out of Downtown Miami offices approximately once per week.
Assist in the preparation of regularly scheduled reports for several client accounts across the agency.
Update and maintain office policies and procedures.
Order office supplies and research new deals and suppliers.
Coordinate incoming/outgoing shipments.
Submit and reconcile expense reports.
Provide general support to visitors and co-workers.
Work with other administrative assistants to handle requests from co-workers and clients.
Cover LetterPlease include a cover letter detailing something interesting about yourself and/or your career that we will not get from reading your resume. It does not need to be long, just specific to this position. This is your opportunity to sell yourself, use it.About MBA:We are a "Best Agency to Work For" and the leading PR agency for consumer technology and innovative lifestyle brands in the U.S. Headquartered in Miami since 2002 (with a full-remote team), we have partnered with more than 800 brands from startups to Fortune 500. We successfully help clients launch, gain market share, enter new categories, sell products, attract retailers, raise capital, and get acquired. In addition to providing public relations and digital marketing services, we also offer an in-house primary research and analytics team, and a design studio with a full suite of creative services.Some Advice For How To Be Successful at MBA:We hire, promote and fire people based on these values. They act as a compass for all communications and decision-making.
Think Like An Entrepreneur: Know the details of our business and understand how you impact our culture, work, and financial success.
Adopt a Growth Mindset: Don’t settle or become complacent. Grow by taking advantage of opportunities to do work outside your comfort zone.
Take Initiative: Do not wait for someone to tell you what to do. Act in the absence of specific direction. Be proactive and decisive.
Act with Purpose: Focus on impact above all else. Know the intended result, find the most efficient path, and get shit done.
Communicate Assertively: Proactively tackle difficult conversations with empathy and confidence. Give and request feedback in real time with helpful intent.
Inspire Accountability: Embrace ownership of every task. Surface your mistakes. Share what you learn and use it to improve. Others will do the same.
While Optional, We Would Think It Was Cool If You Could:
Run a 5k in under 25 minutes. We have 2 or 3 people who can do this, but we have a couple of Ironman athletes (including Max), a few marathoners, and a mountain biker who does 80+ mile races. Lots of yogis too.
Solve a Rubik's cube in under a minute. We had an intern that could and it was mind-blowing.
Compete in Brazilian Jiu-Jitsu. One girl competed in the Pan-American Championship, the largest Brazilian Jiu-Jitsu tournament in North America, she's also one of our new Account Coordinators.
Climb Mt. Kilimanjaro. Our VP of Operations did this, only blacked out from high altitude and oxygen deprivation once. Nailed it.
Be a world champion in anything. The youngest Yo-Yo World Champion in history worked with us for years.
Start your own business. Max did and one guy owns his own photography businessthe rest of us are working on it.
A snake shot (Foosball). Google it. No spinning.
RequirementsExcellent verbal and written communication skills.
Excellent time management skills and the ability to effectively prioritize work.
Ability to effectively work in a group environment.
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
Knowledge on Shipping Software (FedEx, UPS, etc.) is a plus.
Knowledge on Google Suite and Data Studio is a plus.
Knowledge of Adobe Creative Suite (Photoshop, Premiere, etc.) is a plus.
BenefitsWork hard, play hard is slightly outdated and work-life balance implies some sort of struggle to do one and not the other. We think work should be a fun, beneficial, and enjoyable part of your life and that your life should be a fun, beneficial, and enjoyable part of your work. We try our best to provide benefits that make this a reality, and the daily transition and integration of work & life as seamless as possible.
Flexibility – “Unlimited” and “Anywhere” is as Flexible as it Gets
Unlimited Vacation
Work-From-Anywhere
Come-When-You-Want Office
$400 Home Office Stipend
Growth – Expand and Fine Tune Your Skills
Leadership Coaching w/BetterUp
100% Paid Job-Specific Training
Access to MasterClass, Skillshare and more
Free Unlimited Self-Help/Business Books
Wellness – Add Workout to Your Work Day
$600 Fitness/Mental Health Stipend
Mindfulness Program with ModernOm
100% Paid Insurance/Counseling/Therapy
Parental Leave + Paid Return-To-Work
Finance – “Match” is Literally Free Money
401K w/Match + Financial Planning
Profit Share + Annual Performance Bonus
Long-Term Incentive Plan
$360 Annual Cell Data Reimbursement
Team – You Will Actually Like Most of Us
Daily Team Outing Stipend
Free Friday Zoom Lunches
Private Agency Team Social Platform
$1,500 Employee Referral Bonus
Fun – Mandatory Company Meetings
Annual 3-Day Cruise
Annual MBA Family Reunion Week
Regular All-Expenses Paid Team Outings
Paid Miami Visits for Remote Team