Posting DescriptionAs an Associate in Chase Travel Servicing, you will provide comprehensive administrative, strategic, and operational support to Chase Travel Servicing leadership. This role requires a high degree of confidentiality, business acumen, and relationship building. Individual will be expected to serve as a central resource, with overall awareness of initiatives and changes that impact Chase Travel Servicing.Job responsibilities
Create and manage all leadership communications across varies channels
Prepare and design executive level presentations, reports, and other communication materials, ensuring clarity, accuracy, and professional quality
Plan, organize, and execute events, meetings, and conferences, ensuring all logistical details are handled seamlessly
Provide high level administrative support to the leadership team, including scheduling meetings, managing calendars, expense management and coordinating travel arrangements.
Coordinate and oversee various projects and initiatives, ensuring timely completion and alignment with organizational goals.
Analyze changes and processes for gaps, opportunities, compliance alignment and work with business partners to produce a resolution
Build and leverage strong partnerships across Chase Travel and other LOB
Serve as a point of contact between the leadership team and internal/external stakeholders, facilitating effective communication and follow up
Required qualifications, capabilities, and skills
Proven written and presentation skills including at minimum 2 years' experience writing executive level communications
Exceptional organizational skills with attention to detail
Experience supporting senior leaders
Self-starter and able to work under his/her own initiative with minimal direct supervision, while maintaining persistence and optimism when obstacles surface
Prioritization and problem-solving abilities to help manage a diverse set of priorities that have concurrent and demanding timelines
Strong interpersonal skills and ability to communicate and interact effectively with all levels of the business
Excellent Microsoft office Skills (Excel, PowerPoint, Word, Access, SharePoint)
Experience with presentation skills using AV, Technology, and Telepresence
Preferred qualifications, capabilities, and skills
Experience working in a Travel and/or Hospitality Contact Center environment preferred.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/Veterans