Djj Operations Analyst - 80059896

DJJ OPERATIONS ANALYST - 80059896 Date: Jun 3, 2024 Location: JACKSONVILLE, FL, US, 32202 JACKSONVILLE, FL, US, 32204 JACKSONVILLE, FL, US, 32205 JACKSONVILLE, FL, US, 32206 JACKSONVILLE, FL, US, 32207 JACKSONVILLE, FL, US, 32208 JACKSONVILLE, FL, US, 32209 JACKSONVILLE, FL, US, 32210 JACKSONVILLE, FL, US, 32211 JACKSONVILLE, FL, US, 32212 JACKSONVILLE, FL, US, 32216 JACKSONVILLE, FL, US, 32218 JACKSONVILLE, FL, US, 32219 JACKSONVILLE, FL, US, 32221 JACKSONVILLE, FL, US, 32224 JACKSONVILLE, FL, US, 32225 JACKSONVILLE, FL, US, 32226 JACKSONVILLE, FL, US, 32231 JACKSONVILLE, FL, US, 32244 JACKSONVILLE, FL, US, 32246 JACKSONVILLE, FL, US, 32250 JACKSONVILLE, FL, US, 32254 JACKSONVILLE, FL, US, 32256 JACKSONVILLE, FL, US, 32259 JACKSONVILLE, FL, US, 33207 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforceoperations/humanresourcemanagement/forjobapplicants/everify) .Requisition No: 830214 Agency: Juvenile JusticeWorking Title: DJJ OPERATIONS ANALYST - 80059896Pay Plan: Career ServicePosition Number: 80059896 Salary: $1,907.11 Bi-Weekly Posting Closing Date: 06/22/2024 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) The Department of Juvenile Justice salutes our heroes. We are honored to have the opportunity to support our nation’s veterans and their families. We value the service given to our country and support the hiring of service members and military spouses. LOCATION, CONTACT AND SALARY INFORMATION Location Northeast Region (Will be housed in Jacksonville) Contact Person Laura Buen (850) 717-2534 Minimum Biweekly Rate of Pay $1,907.11. (In accordance with current spending restrictions, an internal promotion into the position will be filled at the minimum of the pay grade or up to 5% of the employee's current rate, whichever is higher.) DESCRIPTION This position is an Operations Analyst Position in the Northeast Region of Florida responsible for conducting site visits to residential programs to monitor programs. DUTIES & RESPONSIBILITIES Monitors state operated and Contracted Provider facilities/services. Conducts site visits to ensure integrity and compliance with Florida Statutes, Administrative Rule, Departmental policies and procedures and terms and conditions of the contract. Observes, evaluates, and assesses program effectiveness. Recommends corrective actions following monitoring activities that identify program deficiencies. Receives and reviews corrective action plans to determine plan appropriateness. Performs follow-up monitoring to ensure implementation and completion of corrective action plans. Reviews all program/facility reports for trend analysis and provide coaching assistance. Provides ongoing technical/coaching assistance and guidance to Providers to include, but not limited to, consultation on policies and procedures and/or Administrative Rule that affect program functions. Liaison between programs and various branches of the Department (i.e. Facility Services, Contractual Administration, Office of the Inspector General/Central Communications Center, etc.). Prepares written reports based on independent analysis following monitoring activities. Maintains telephone contacts with the program on a regular basis to promote effective information sharing, good communication, and provide technical/coaching assistance. Performs pre- and post- Operational reviews for new programs. Participates in special team monitoring as indicated by the needs of the program. Develops monitoring plan of contracts and/or facilities. Advises appropriate administrative and programmatic staff of problems or potential problems. Conducts operational assessments following incidents at Contracted Provider facilities/services. Makes recommendations regarding the assignment of cases for review, coordinates with the Residential Regional Directors regarding incidents, corrective actions, and provides technical assistance/training to providers regarding incident reporting and management. Conducts investigations into incidents and/or issues in programs and provides independent analysis. Provides technical/coaching assistance and onsite response. Prepare all related reports and recommendations for corrective action and performs ongoing monitoring of corrective actions. Follow given timelines for follow-up, organizes tasks and responds in a timely, courteous, and professional manner. Performs contract management. All contract actions (to include, but not limited to: development of scope of services, contract initiation memo, amendments, renewals) will be initiated with sufficient time to meet deadlines, contract documents will be prepared for renewal by the supervisor, appropriate staff will be advised of necessary contract changes and actions, monitoring report will be written within appropriate timeframe, and plans of corrective action shall be developed and tracked, if necessary. Processes invoices within the required time frames for payment. Maintains Excel spreadsheets for tracking contract annual allotments; monthly invoice expenditures, and year to date balances. Completes written reports in a final draft that is clear, concise, complete and accurate. Notifies supervisor of any potential problems. Responds to inquiries and Department-tracked information request/complaints (Whistle Blowers, Human Rights Advocacy Commission, Executive Office of the Governor, management reviews, citizen/parent/youth complaints, etc.) on behalf of Headquarters and/or the Regional office. Obtains information for the Incident Complaint Disposition for the Office of the Inspector General (OIG). Conducts investigations into incidents and/or issues in programs. Provides technical/coaching assistant and onsite response. Provides independent analysis, completes reports and recommendations for the corrective action and performs ongoing monitoring of corrective actions. Follows given timelines for follow-up, organizes tasks and responds in a timely, courteous, and professional manner. Assists the development of single sources, Request for Proposals (RFPs) and other procurement documents with input from programmatic staff. Coordinates evaluation/review of proposal by team, ensures that the Department secures services in the best interest of the public, and avoids any situation in procurement that appears to be a conflict of interest. Provides technical/coaching assistance to Chief Probation Officers and Regional Directors on contract related issues to include budget. Prepares special project assignments relating to contractual and state-operated programs. Reviews trend analysis monthly and reports findings/results to the appropriate authority. Coordinates and/or participates in meetings, committees, training event, workgroups, peer reviews, and task forces as requested. Participates in various task forces, workgroups, and committees as requested. Communicates with and coordinates efforts with various state and local agencies. Coordinates and provides training. Reviews policies and procedures from headquarters. All applicable policies and procedures shall be reviewed with deadlines as assigned. Submit travel vouchers and timesheets within established time frames, and communicates with courtesy, respect, and understanding in dealing with clients, the public, and staff in a professional manner. Participates in special projects. Manages the administrative portion of the statewide day treatment contract this includes processing invoices and developing amendments in conjunction with Headquarters and the Provider. Provide training to new contract managers and provide consultation with other contract managers and/or program. Serves as the North Region Liaison as it relates to Juvenile Assessment Centers, Medicaid, Intensive Delinquency Diversion Services, Intensive supervision, Conditional Release, Day Treatment and Probation Services. MINIMUM QUALIFICATIONS FOR THIS POSITION INCLUDE THE FOLLOWING REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES Knowledge, skills and abilities, including utilization of equipment, required for the position: Knowledge of methods of data collection and analysis; basic management principles and practices. Ability to utilize critical thinking skills, collect, evaluate, and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management practices; organize data into logical format for presentation in reports, documents and other written materials; conduct fact-finding research; utilize problem-solving techniques; work independently; understand and apply rules, regulations, policies and procedures relating to operational and management analysis activities; plan, organize and coordinate work assignments; communicate effectively; establish and maintain effective working relationships with others. Proficient in Microsoft Office. PREFERRED QUALIFICATIONS A bachelor's degree from an accredited college or university and three years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work. A master’s degree from a college or university can substitute for one year of the required experience. 3-5 years’ experience working with delinquent youth in a Residential setting. Experience conducting investigations, program reviews, and program monitoring and making recommendations based on findings. Experience working with the DJJ incident reporting system (Central Communications Center) and Juvenile Justice Information System (JJIS) Computer Software experience such as Microsoft Office. A valid driver's license is required. SPECIAL NOTES To be considered for this position, responses provided to the qualifying questions for this advertisement must be verifiable on your State of Florida Candidate Profile. Actual work experience, years of employment, hours worked per week, explanation of gaps in employment must be clearly defined, or the candidate may not be considered for the position. All prospective candidates will be subject to a sex offender check, criminal background checks (state, local, and national) and pre-employment drug screening for direct care positions. DJJ participates in E-Verify (Employment Eligibility). When identified on a position description, a valid driver’s license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid Florida state driver’s license within 30 days of hire. Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/education only licenses) and some types of restricted licenses are not acceptable. Licenses that have Corrective Lenses Restriction are acceptable, provided the driver wears corrective lenses while operating the vehicle. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement. Nearest Major Market:Jacksonville