Our Team is currently seeking a Credit Partner to assist the President with credit applications and other tasks related to account maintenance. Work from home on your own schedule with a commitment of 10 hours per month.As a Credit Partner, you will be collaborating with successful entrepreneurs and will need to provide your most recent credit report to show you meet the credit requirements.You can earn up to fifty thousend upfront and twenty five hundred+ monthly, depending on your level of involvement. We're looking for someone with excellent credit scores (700+) and a minimum of 5 years of credit history. This job is simple and requires no prior experience. reply with your contact number for interview
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Marksmen Transport is looking for someone for Office duties. This includes but is not limited to Processing of paperwork, answering of phones, Invoicing bill of ladings, receiving payments and assisting booking loads to Drivers. This person will also be responsible for DOT (Dept of Transportation) duties. This includes processing Accidents with interaction with Insurance companies, Employee files, Keeping accurate logs of both MVC's, Road side inspections and Driver Credentials. Knowledge of Trucking Industry and Quickbooks is preferred. Position will begin as Part Time but may lead to a Full Time Position. Compensation to be determined. Dart Express has an immediate opportunity for an energetic, ambitious and goal-driven Driver Recruiting Specialist at its corporate headquarters in Eagan, MN. We are looking for the best and brightest to help our fleet grow.
Job Responsibilities
Perform background investigations on prospective applications.
Run preliminary reports via Tenstreet, DriverIQ, Asurint and PSP.
Verify employment via phone, fax, email, Tenstreet, DriverIQ, DriverFacts, WorkNumber, etc.
Alert Recruiters with red flags and disqualifications found of VOEs, consumer reports and application
Handle any other DOT required and confidential information for a complete qualification file.
Book transportation and hotels for prospective drivers attending Orientation.
ESSENTIAL FUNCTIONS/DUTIES/RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
Access and use of Tenstreet proficiently.
Obtain information needed for Safety Certification Advisors to review questionnaire for approval or denial.
Understand and apply the company’s acceptable guidelines to Driver applications.
Alert Recruiters with red flags on VOEs, consumer reports and application.
Verify references supplied by contractors or fleet driver applicants.
Assist Recruiters in completing Contractor information / questionnaire / FMCSR to expedite the decision-making process for approval or denial of certification.
Timely processing of all applications
Monitor inbound e-mail and fax data and attach to appropriate file locations.
Assist Safety Certification Advisors as requested.
Keep Tenstreet updated with accurate information
The ability to work well in a team environment is essential.
Document application processes
Professional behavior is always required. This includes a consistently positive and helpful attitude and tone of voice towards customers and co-workers. The ability to handle stressful situations in a non-confrontational, problem solving manner is required.
Duties/responsibilities may change at the discretion of management; other duties may be assigned as necessary. You have the right to leave the Company at any time for any reason. Also, if the Company feels it is necessary to separate employment with you, the Company may do so at any time for any reason
Job Type: Full-time Job Requirements-
High school diploma or GED.
Valid driver’s license.
Good communication skills.
Proficient in Microsoft Applications (i.e. Outlook, Excel, Word, Publisher)
Proficient in Adobe
Strong problem solving skills
Great attitude
Job Description-
Answer and direct phone calls
Maintain a filing system
Input data efficiently and accurately
Utilize problem solving abilities to find information and resolve issues in a timely manner
Provide general support to visitors and other staff
Provide information by answering questions and requests
Research and create as needed.
Contribute to team effort by accomplishing related results as needed
Carry out administrative duties such as filing, typing, copying, scanning, etc. Mr Hustle Marine Construction & Demolition & Dumpster Service
© craigslist - Map data © OpenStreetMap
compensation: hourly wage TBD
employment type: full-time
job title: Administrative Assistant
telecommuting ok
Marine Construction Company
8:30 AM - 5PM 30 minute lunch 40 HRS - START TOMORROW
IN HOUSE POSITION ONLY Hourly wage TBD DOE
LEAVE MESSAGE ANTHONY 772 260 4858
COMPUTER SKILLS: PROPOSALS, PERMITTING, Word, Excel, experience with QuickBooks, and some Bookkeeping a plus. FOCUS and commitment to job and a strong team player, will bring more money
MUST: UNDERSTAND THE CONSTRUCTION INDUSTRY
DUTIES: PROPOSALS, scheduling, filing, research, advertising, typing and help with permitting
MUST: Speak English, Florida driver's License, TYPE 40+ customer service, post Items for sale
PLEASE no drama no issues NO PERSONAL BUSINESS ON MY CLOCK
PLEASE PLEASE if YOU don't KNOW OUR INDUSTRY don't SHOW
PERMITTING EXP. MAJOR PLUS
A PLUS PLUS PLUS Construction background PERMITS PERMITS PERMITS
WORK HARD, FOCUSED, and PRODUCTION EXPECTED
we are not a training camp you MUST have some skills and experience in CONSRUCTION INDUSTRY
no smoking or vaping in office Please note: If the ad is posted we are still hiring.
For a prompt response, include your resume as an attachment and your full, non-craigslist email address in the body of your reply.
There are two full-time and two part-time positions available. Alternate weekend part-time positions are being filled as well. Read the full job description for more info.
Full Job Description
About us: The Tampa, FL Training and Testing Center is a part of HHD Aviation LLC. Established 15 years ago, the parent company operates the largest computerized licensure testing facilities in the mid-west. We currently have operations in several states (FL, DC, GA, IN, MA, MD, ND, OH, RI, TX, and WI) with our network growing rapidly both domestically and internationally. If you're looking for a place to start at a different type of job or experience a change of pace, check us out.
What we do: Our company provides safe, secure, comfortable, and easily accessed, ADA compliant, training and testing facilities for computer-based or pen and paper exams. We provide licensure testing for many fields, including pilots, nurse practitioners, realtors, insurance agents. Over 8,000 different types of exams. Life enhancing exams include GEDs, GRE, TOEFL, FAA Airman Testing, and more. We are a fully authorized provider of proctoring services for the following testing companies:
Job overview: Full and part time positions are available. All part-time employees start at $13.50 an hour. Full-time applicants may start in a part-time role during training and progress to full-time as soon they are fully credentialed. The transition to full-time starts at $14.50 an hour. This is based on the employee's receipt of test proctor credentials, aptitude for the role and speed of progression. Hourly rates above these benchmarks are purely based on merit. There is a 90 day probationary period at the end of which, TCAs are reviewed for performance and merit to determine future potential and any salary changes. Any adjustments are solely based on merit and performance at the discretion of the company. Note: this is not a fixed date. It can occur prior to 90 days or deferred at the company's discretion based on performance expectations.
The Testing Center Administrator or TCA, has the awesome responsibility of facilitating a great customer experience for hundreds of clients looking to advance their careers in different fields of employment. This customer-facing role requires a super customer service attitude to help testing candidates smoothly in-process and sit for an exam. Most important is the requirement to act with confidence to help candidates feel relaxed for their time-period with us.
This position requires a normal degree of computer savviness. Read that to mean, familiarity with web browsers, Microsoft 365, scanning and digital photo taking. We have a great on-call technical support team to help in times of stray electrons. You’ll never have to learn to program with us, but you certainly will increase your computer literacy.
Hours and days we operate:
Monday through Saturday (7:30 am to 8:00 pm)
Sunday (8:30 am to 3:00 pm)
We are hiring for the following shifts only:
Full-time Monday through Friday (7:30 am to 4:00 pm)
Full-time Monday through Friday (11:30 am to 8:00 pm)
Full-time Saturday (7:30 am to 4:00 pm)
Full-time Saturday (11:30 am to 8:00 pm)
Part-time Saturday (7:30 am to 11:30 am)
Part-time Saturday (3:30 pm to 8:00 pm)
Part-time Sunday (8:30 am to 3:00 pm)
Other shifts are available based on the needs of the business
Here's the kicker: Hours of operation vary from testing center to testing center, but the work hours are extremely flexible. Whether you’re a college student or semi-retired, if you can fit your schedule into our testing sessions, we’ll work with you. We’re closed on most federal holidays (and a few additional days as well). Typically, we’re open Sunday through Saturday to help working Americans with a flexible schedule to test.
Is it hard work? Once candidates are checked in and seated for their exams, the TCA is busy for a few minutes preparing for the next session of candidates. In between sessions, when all duties are completed, TCAs are required to monitor the test takers. We have state-of-the art CCTV systems to monitor candidates which provides for rules compliance and an easy-going work environment.
What are the responsibilities?
Compliance with testing vendor, federal and state licensure rules, policies, and procedures
Continuity of operation, which means showing up to support customers who are trying to sustain or improve their careers (and have paid significant fees to do so)
Verify identification methods with conviction and authority
Electronically (and sometimes paper) check-in of candidates with digital photos, fingerprinting and scanning of pre-requisite documents
Accept the awesome charge of processing I-9 employment authorizations and fingerprinting for federal and state background checks
Monitor candidates for rules compliance while they are testing
Expedite their check-out processes
Handle candidate concerns with courtesy, expediency, and expertise
Maintain a secure and safe facility for the candidates, fellow TCAs and proprietary equipment
Participate in vendor mandated recurrency training on a semi-annual basis
Have fun
Physical requirements:
Be able to lift up to 40 pounds (a case of printer paper is our heaviest item)
Drug and substance abuse free regardless of local or state laws is a must
NOTE: All TCAs are subjected to a federal background check since we administer federal exams
The testing centers are tobacco free and non-users are highly preferred due to the close proximity TCAs are with candidates and environmental reasons. All of our campuses are drug and smoke free
TCAs may have to sit for extended periods of time during candidate check-in windows
Perform periodic and random walk-throughs of testing areas are required
Education requirements:
High School Diploma or equivalent
Experience:
At least a year in a customer facing role. New work-force entrants should not be reluctant to apply. Do not hesitate to apply if you want to gain experience working with people
Skills:
Basic computer skills to include:
Internet web browser familiarity
A decent amount of experience with Microsoft 365 (Office Suite)
Scanning and printing documents
Can work with a computer mouse and typing skills somewhat better than just hen-pecking a keyboard
Ability to interpret TCA exam instructions
Commitment to compliance, continuity of operation and continued job training
A commitment to act with total professionalism during your interaction with candidates
What else?
We’re growing, lots of cool opportunities in the works. Join us to find out. Base hourly salaries are reviewed after 90 days of employment.Bonuses based on additional duties performed. Great place to network, some of our best TCAs were candidates. Some of our TCAs expanded their personal work portfolio through contacts made at work. When you’re looking to grow your career by stuffing your resume with great work experiences, this will be one of them. Your future employer will look at you as someone who was federally background checked, federally, state and corporate credentialed to proctor exams, I-9 employment verifications and fingerprinting. Your next company will have a fully vetted employee that honed their skills at our workplace. That is of course, if you’re cool with us. We hope you are! Apply and find out
Job Types: Full-time, Part-time
Pay: From $13.50 per hour (Part Time) $14.50 (Full Time)
Expected hours: 20 – 40 per week
Application Question(s):
Can you pass a state and federal background check with no convictions?
Are you seeking any other job that you might take during this time period if we offer you a position with us?
Would you be willing to work in our Orlando or Jacksonville locations on an occasional basis?
This position requires a high degree of reliability and effective two-way communication. Displacing test takers due to employee call-outs or no-shows is not acceptable. This position requires a high degree of reliability on your part as an employee. Are you willing to commit to your scheduled shifts barring any unforeseen circumstances other than bonafide emergencies and illnesses?
Are you able to pass a state and federal (FBI) background check with no misdemeanor or felony convictions?
Are you a smoker?
Are you a veteran?
When are you available to start if selected?
License/Certification:
Driver's License or State issued Identification (Required)
Here is a view of the TCA experience. Click on the link to view:
Schedule:
4 hour shift
8 hour shift
12 hour shift
Day shift
Evenings as needed
Evening shift
Monday to Friday
Morning shift
Night shift
On call
Overtime
Rotating weekends
Weekends as needed
Weekends only
Work setting:
In-person
Office Dealer Transport Services an established industry-leading Auto Transport trucking and logistics company seeking an experienced Part Time Administrative Assistant to join our team of ambitious professionals in our Trinity FL office. We offer a dynamic work environment, competitive compensation, and opportunities for growth and advancement.
Due to recent growth, we are in need of an additional PART-TIME assistant Monday - Friday from 8.30am- 4.30pm. with scheduling flexibility for days and hours worked but from time-to-time additional hours of coverage midweek maybe needed.
We service multiple auto dealerships and auto auctions. So if you have worked at a dealer, this would be a good fit.
Position is responsible but not limited to receiving inbound work from customers via phone, email, text, fax and online and digital portals as well as planning and adjusting driver work assignments and coverage with our dispatch team while maintaining positive interactive business relationships with our client's
Person is also Responsible for managing account billing and payment activity, as well as updating and maintaining client records.
Our office has a Fun and productive atmosphere This position has upside to grow into a full-time account manger position with the company offering a salary and bonus pay structure for the right candidate.
Weekly hours can be flexible as the office operates Monday - Friday within a 8.30am - 5.00pm window.
Pay is hourly ($16.00 per hour) dependent upon experience with direct deposit weekly.
DTS Would like our candidate to have 2 years' experience in payables and receivables. The ability to navigate around a computer with Experience in QuickBooks and Excel mandatory.
Bilingual a strong plus.
REQUIREMENTS:
2+ Years of prior dispatching experience
Knowledge of geography of Tampa Bay and surrounding counties
Ability to adjust- reinvent based on changing priorities with time-sensitive deadlines.
PREFERRED
Prior auto-dispatching experience
Bilingual English/Spanish
For consideration, please email a copy of your resume and include a phone number where you may be reached.
Thank you
Please ONLY respond to this OPPORTUNITY if you have working knowledge of the following Programs:
Microsoft Office
Excel Spreadsheets
Google Docs
This is an exciting time for an experienced person to join our team. We offer top compensation and a fun and supportive work environment.
If you are a detail-oriented professional with a passion for growth and advancement, we would love to hear from you.
Please respond to our opportunity with a resume.
We will contact you asap.
We are ready to speak to you.
Please note only qualified candidates will be contacted for further consideration.
Must pass Background check and Drug test My wife and I are looking for part-time admin and house help. My wife was diagnosed with a chronic illness and has been recovering from a surgery in May of 2023. I recently returned to full-time work after a family medical leave, so my wife needs some help with computer and phone-based tasks. She also needs rides to/from medical appointments and other errands.
No medical skills are required, but experience dealing with pharmacies, health insurance, and medical offices - both on the phone and via email and online messaging portals - would be very helpful.
Importantly, she can't tolerate many kinds of strong scents - for example, perfumes, certain kinds of skin/bath/hair care products, cigarettes, so we would need to meet you in person to make sure there aren't any scents that might trigger her symptoms. To recap, these are the tasks she'll need help with:
- phone calls and computer-based tasks for healthcare management
- errands and rides to appointments, vehicle provided
- help around the home - e.g. reheating leftovers, laundry, emptying the dishwasher
Other requirements:
- no perfumes, colognes or strongly scented products
- proficient with computers, email, Google Drive, & Chrome
- strong English speaker
- comfortable using a Mac
- comfortable with dogs (we have a Labrador Retriever)
- Driver's License
- no tobacco smoking
We can offer $20/hr. This job will likely require 2-3 days per week, and 2-4 hours per day.
A little bit about us: We're both originally from Michigan and spend most weekends going on short hikes and exploring the area with our chocolate labrador. We're new to Virginia, and are excited to learn about its history and also fun things to do and see around here. We both have worked in technology - my wife is a UX researcher and I'm a software engineer. Seek proactive, bright, high quality ,productive, HONEST, and kind Personal Asst to help busy single mom, with 2 teens with learning differences.All aspects of family admin/tech/projects support: including medical, legal, educational, personal and bus appts; and more. Need strong tech skills,perfect English;strong organization skills;positive attitude, high energy and a can do spirit! we are a kind, fun, honest, hard working, caring Catholic close family. Need excellent references, experience a plus. Work remote and in family apt.in Sutton. Part time to begin Hudson County Printing startup company is seeking a problem-solving assistant to help the owner with day to day tasks. The job will be a great opportunity for the right candidate to grow into a more significant role.
To start, you will be learning the production role which includes making all of the packaging supplies we sell, and also running some basic print shop machinery to get the products ready. You will also be responsible for the daily shipping of outgoing packages.
In addition to running production, you will be helping the owner to manage the production schedule with the ultimate goal of taking over that function. Assisting the owner tackle the to-do list in an effective manner will help the company keep growing.
The ideal candidate will understand QuickBooks so that we can generate our production schedule based on orders entered. Experience with content creation and social media a huge plus, but not required.
A driver’s license is required as you will need to help with local pick-ups occasionally.
To start the role will be 1pm – 7pm M – F with some flexibility.
Hourly Rate : $16 – 18/ hr
There is tremendous potential for the right candidate
Thank you and good luck! Seeking a candidate with a background in customer service and dispatch. Must be self-motivated, organized and have a pro-active approach to daily tasks. Must be familiar with Quickbooks, and Microsoft Outlook, Word and Excel. Hours are primarily M-F 7:00-5:00 pm. Small office setting.
Please send resume via email.
In addition to competitive salary, paid holidays, and paid vacations. Established trucking company is in need of an individual to assist with moving freight through brokerage freight service. Bring customers that follow and add new customer through cold calling. Using our equipment or finding equipment in our vast networks of carriers, the right individual will be involved in the logistics process from start to end.
Monday -Friday 8-5
Full Time long term
Requirements:
Prior experience in load planning/dispatching (preferred but not neccasary)
Ability to multi-task
Organized, detail-oriented, and highly self-motivated
Work effectively in a fast-paced environment
Excellent communication skills
Team Player-Enthusiastic and Positive attitude
MUST have outgoing personality and enjoys talking
DUTIES & RESPONSIBILITIES:
Daily operations for trucking
Communicate clearly, orally, and in writing with broker/customers and drivers
Negotiate and receive work orders from brokers/customers
Dispatch work coordinate and monitor drivers, including HOS, safety
Build a relationship with brokers/customers and drivers
Track and trace equipment, shipments
Update brokers/customers with work order status equipment #s, time in/out, etc.
Work closely with all team members in a cooperative manner
Other duties as requested.
If interested in the position please reply to this ad and email your contact info along with your resume or contact number Summary: Kings Security Services is seeking an experienced Dispatchers /Scheduler to assist in providing exceptional service to our employees and clients. As a Classic Security dispatcher, you will be the primary point of contact for all shifts communication and handle all incoming calls from clients and security officers.
Responsibilities and Duties.
1. Dispatches security personnel to client's site for private, protective-service firm
2. Maintain records, handling communications with various areas, monitoring staff and equipment location, and information personnel about traffic issues.
3. Reads posted orders to ascertain personnel requirements and notifies guards of work assignments and changes in instructions by telephone.
4. Posts assignment information on dispatch board.
5. Compiles and records data for dispatch, payroll, billings, and personnel records.
6. Responsible for directing and coordinating the schedules and assignments of our security officers.
7. Arrange for necessary repairs in order to restore service and schedules.
8. Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors using telephones or two-way radios.
9. Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules.
10. Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.
11. Be proficient with all procedures and equipment associated with the Security Dispatcher position and the Security Dispatch control center.
12. Check security guard daily patrol tours.
POSITION REQUIREMENTS:
1. High school diploma or equivalent required.
2. At least 18 years of age.
3. Must display exceptional customer service and communication skills.
4. Intermediate computer skills to utilize innovative, wireless technology at client specific sites.
Position required filling:
1 Evening Shift position = 4pm to 12 Midnight (Monday, Tuesday, Thursday, Friday and Saturday.)
Job Type: Full-time.
Job Type: Full-time
Hourly Salary: $21Per hour
Benefits:
2 Personal day Paid time off,
2-weeks paid Vacation,
6 paid holidays yearly,
56 hours of paid Sick day’s annually. Are you interested in becoming a Dispatcher? Now is your chance! Get PAID to do what you love!
First Transit is looking for Metro Mobility Dispatchers that work well in a fast paced environment with up to 175 drivers per day in Saint Paul, MN. Our dispatchers are an integral part of daily operations. You will ensure all daily routes are covered with an assigned driver. That bus operators are provided with timely instructions and responses to requests for operational information throughout the day. Have a strong knowledge of navigation. Must have the ability to communicate with customers and team inquiries. Computer based experience is a must along with polite and caring phone mannerisms. You will be communicating and conversing with our passengers who call to inquire about their ride(s). You will be multi-tasking. Assigning buses to drivers, answering phones, communicating via two-way radio and monitoring routes for drivers productivity and timeliness. We hire individuals who make safety and customer service their top priorities. If you have the drive, confidence, and determination to succeed, First Transit is looking for you!
What we Offer:
➝ Team-oriented Environment
➝ Excellent benefits including medical, dental, vision, and 401(k) savings plan.
➝ Company training, paid holidays, paid vacation and sick days.
➝ Opportunity for advancement
➝ Fun and positive work environment
To qualify as a Dispatcher, you’ll need:
✓1 year of customer service, dispatch, and scheduling experience
✓Excellent phone demeanor and customer service skills
✓Ability to work independently
✓Excellent verbal, interpersonal, judgment and problem-solving abilities
✓ Have flexible schedule and ability to work weekends
✓ Subject to drug testing
Come be part of a great driving team and help your community! We are currently looking for a full time Logistics Coordinator / Dispatcher to join our team in Abbotsford! You will also be responsible for the distribution of fair and equitable route planning for owner operators and drivers. Effective communication is a key part of this role with owner operators, customers, and other employees.
Job Duties
Assist customers with transportation requirements
Ability to quote customers based on market rates
Ability to book and plan loads
Schedule and Communicate dispatch information to drivers according to daily schedule and appointment times
Assist with solutions regarding any driver concerns
Utilize Transportation Management Software
Proactively monitor client’s orders while in transit to ensure pickup & delivery schedules are maintained
Build strong relationships with existing customer base
Actively search and bring in new customers
Resolve any service specific issues from the point of booking through to final delivery
Advise clients of any exceptions with orders
Understand and support the goals, policies and procedures of the company.
Positive, respectful, friendly, team player, goal oriented
Well presented and self motivated
Maintain confidentiality of company information
Qualifications:
Two or more years of experience in the Transportation, Logistics and Customer Service Industry
Ability to interact in a professional manner with customers, freight forwarders and colleagues both written and verbal
Must be able to exercise initiative, multi-task and work well as part of a team in a high stress environment; punctual and dependable
Knowledge of Outlook, Word and Excel is required
Geographical knowledge of Western Canada and the U.S.A.
Experience with Customs, ACI & ACE, clearance inbound and outbound loads
Preferred a college diploma and/or working towards a diploma in business, logistics or transportation-related field
Salary is negotiable depending on experience. This position is full time.
Extended Health benefit package.
Job Type:
Full-time
Salary:
Based on Experience
Benefits:
Dental care
Extended health care
Experience:
dispatching: 2 years (preferred)
Privacy and confidentiality are important to us, as such all applications are kept strictly confidential. We will not share your information with anyone without your prior approval. Receptionist/Dispatcher/Customer Service needed ASAP. This is a Temp-to-Hire opportunity with a top notch world-wide company. Great Benefits Looking for a "go-getter" that will primarily handle in-coming phones and emails related to service requests. Will be opening, scheduling, dispatching and monitoring work orders for technicians. Must have excellent skills and able to work in high pressure environments, customer service organization and ability to multi-task. Will support other members of the service team, (ordering parts, invoicing, etc.), as needed. Must have excellent computer skills using Microsoft and Excel. Our purpose is educating our clients on the benefits of the plant and guiding our clients in their discovery of different brands and products that will best achieve their desired effects. It's our daily goal to satisfy customers' cannabis needs and provide them the most welcoming and informative experience possible. We’re in search of team members that share our passion for cannabis and are eager to serve clients in a fast-paced environment.
Employment Requirements:
- Age 21+
- Current valid California ID
- Weekend and Holiday MANDATORY availability
- Math skills
- Excellent customer service skills
- Excellent communication skills (responding / communication with upper management)
- Attention to Detail
- Capability to work in a team-oriented environment
- Self-motivated and can work well independently with minimal guidance
- Must be punctual
- Must be honest
- Must be dependable
- Must have a reliable mode of transportation
- Create efficient route plans and fleet tracking
- Ability to prioritize tasks in high volume situations
- Cleaning and Organizing/Maintaining work area
- Inventory checks
-Punctual and organized Servpro is a national leader in fire and water cleanup and restoration, as well as mold mitigation and remediation. We are committed to providing exceptional service and support to our customers during their time of need.
Job Summary:
The Receptionist/Dispatcher serves as the first point of contact for our clients and plays a crucial role in coordinating service requests. This position involves handling incoming calls, scheduling appointments, and dispatching technicians to job sites efficiently and effectively.
Key Responsibilities:
Answer incoming calls promptly and professionally, addressing customer inquiries and concerns.
Schedule and dispatch service requests to technicians based on urgency and availability.
Maintain an organized and up-to-date calendar of appointments and job assignments.
Communicate clearly with technicians and clients regarding job details and expectations.
Input and manage customer information and job data in the company’s software systems.
Provide administrative support, including filing, data entry, and managing correspondence.
Assist with Job File Management.
Foster a positive and professional environment for clients and team members.
Collaborate with other team members to ensure seamless operations and high-quality service.
Qualifications:
High school diploma or equivalent; additional education or training in office administration is a plus not required.
Previous experience in a receptionist or dispatch role, preferably in the restoration or service industry.
Strong organizational skills and the ability to multitask in a fast-paced environment.
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite and experience with scheduling or dispatch software.
Strong customer service skills and a friendly, professional demeanor.
Ability to work flexible hours, including evenings and weekends, as needed.
Compensation:
$18.00 to $25.00 Hourly, DOE
Benefits:
401k
Health Insurance
Dental
Vision
Holiday Pay
Overtime
Sick Time
Work Schedule:
Monday through Friday 8 Am to 5 Pm The Production coordinator Dispatcher plays a crucial role in the business, ensuring seamless communication between our customers and our operational teams. This position involves performing various administrative tasks related to customer calls, job management, scheduling, and customer satisfaction. Additionally, the Production coordinator Dispatcher is responsible for maintaining a high level of customer service and assisting with general office duties.
Primary Responsibilities:
Promptly receive and enter lead calls and job referrals into the system, ensuring accuracy and completeness.
Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a friendly and professional demeanor when interacting with customers.
Handle general phone calls and greet callers, ensuring a positive and welcoming experience.
Efficiently dispatch and track lead calls and job referrals to appropriate operational teams, ensuring timely response and resolution.
Regularly review and analyze the Work in Progress (WIP) board to identify trends, bottlenecks, or areas for improvement in the dispatching process.
Collaborate with teams to coordinate the production schedule and on-call schedule, ensuring efficient resource allocation and timely job completion.
Monitor the logistical aspects of job referrals to ensure that they progress smoothly and meet customer expectations.
Perform other job-related duties as assigned.
Education and Experience Requirements
Previous production /office experience preferred.
Exceptional customer service skills, strong administrative abilities, and excellent verbal and written communication skills required.
Proficiency in using various digital tools and technologies to complete job tasks efficiently.
Experience in the plumbing, restoration, construction, and production
Requirements
Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position, working hours varying between 7:45 a.m. and 5:00 p.m., Monday–Friday. Some on call weekends on rotation. This position may require longer hours and some flexibility in hours may be needed depending upon business needs.
Benefits:
- PTO
- Medical
-sick days
-national holidays pay
Lots of room for growth
$25-30 is a starting hourly
We are looking for a candidate to make more and grow. The Dispatcher is the first person and point of contact to represent our company. Excellent customer service, strong verbal communications skills are a must, as the dispatcher receives all incoming service requests and must determine the correct routing or appropriate towing service needs. The dispatcher must also coordinate and dispatch tow operators and equipment. Good geographic knowledge with mapping and GPS skills are essential to be successful. Must work well under high-pressure situations, be extremely detail oriented and have superior organizational abilities in this fast-paced environment. Most importantly, must be able to work independently and as a team member.
JOB DUTIES
Takes incoming calls for towing service, police impounds and accidents.
Coordinate and dispatch multiple drivers and trucks.
Use proper radio/telephone etiquette and procedures.
Perform releases and clerical duties for impounded vehicles.
Clerical and administrative duties to include customer service, data entry, scanning of documents, payment processing and disposition of processes for lien documentation for unclaimed vehicles.
JOB REQUIREMENTS
Problem Solving - Uses reason even when dealing with emotional topics. Open to other opinions and help to solve each problem that arises.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in the decision-making process; can make timely decisions.
Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
This position is ideal for an individual with a background as a service advisor