Solo primary care medical practice hiring for full-time Front Desk Receptionist role
Responsible for but not limited to greeting patients/families, scheduling appointments and tests in an efficient and timely manner, answering the telephone promptly and dealing with the caller’s needs in a professional manner, collecting payments, issuing receipts and posting payments, daily extensive computer use navigating multiple applications. The individual maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
Core Responsibilities-
Welcoming patients and guests
Conducting visit check-in and assisting patients with required forms
Conducting insurance verification and reviewing eligibility
Collecting co-pays
Updating patient information and making changes in electronic medical record platform
Scheduling/rescheduling appointments within electronic medical records platform
Managing phone lines by answering, taking messages, and conducting outbound calls as instructed
Managing faxes in the electronic fax platform
Maintaining the cleanliness of the waiting area and front reception area
Other duties as assigned
Required Qualifications-
Minimum 1-2 years' experience working in a medical office
Experience working in a fast-paced office
EMR experience
Strong customer service skills
Experience scheduling appointments, and checking patients in and out
Good communication skills
Must be able to work in a fast-paced environment
Please only apply if you
have at least 1 year of medical front office experience. Medical Assistant experience will not be considered.
have reliable transportation and can dedicate up to 40hrs per week.
Thank you!