Front Desk Studio Assistants wanted at MINT Health Club!
Position snapshot:
From greeting and checking in class members, helping clients purchase services, and refilling our minty water - the Studio Assistant is a pivotal part of our daily operation and client success. This position incorporates top notch customer service, organization and logistics.
About US:
MINT is a boutique gym & studio that has been setting the trend in fitness and wellness for 18 years. We are the only facility to provide top-quality classes across all fitness genres (Row, Barre, HIIT, Yoga, Boxing, Cycle and more) combined with fully equipped cardio and weight rooms. We do this with a responsive disposition and in studios that immediately put the outside world behind. You won't find 'types' here; we welcome everyone who values a quality experience. We are constantly asked if we are from California (which we aren't BTW, we're homegrown in DC). When you walk in, MINT feels different - healthy, clean and room to breathe and be you!
Find us at mintdc.com
About YOU:
We are seeking hard-working individuals who are able to carry out the technical components of our studios, as well as provide top-notch guest services and sell the MINT experience, all while maintaining a positive and outgoing attitude. We look for friendly and organized people who have a passion for fitness. Genuine smiles and warm hellos are required!
Responsibilities:
· Greet each and every guest with eye contact, a warm hello and friendly smile EVERY time
· Practice cleaning protocols
· Share membership services and options, retail items to interested guests
· Set up the studio for each new class
· Smooth class check-in process, including being a gatekeeper for services
· Be proficient with our software
· Answer phone calls and assist with class registration
· Be a gatekeeper for the club and studio processes
· Maintain studio organization, cleanliness and tidiness
· Refill minty water pitchers
· Engaging all guests proactively - greetings, motivation and support
· Communicate and exude MINT brand priorities in all that you do
· Work towards team goals in a positive and collaborative manner
· Participate in marketing/social media efforts by taking class "action" photos/video
· Assisting with laundry, folding towels and restocking locker rooms
· Be willing to complete all duties assigned by your manager
Skills/Experience:
· Passion for health and wellness while exuding positive energy
· Previous customer service experience required
· Detail oriented and highly organized
· Multi-task in high paced environment
· Collaborative skills and performance driven team attitude
· Effective communicator, well spoken and mannered
· Friendly, outgoing personality is a must
· Use down time to prepare for busy periods - understand the importance and prioritize this.
· Combination of team-work, and completely independent solo work required.
· Ability to bend, reach, stand for long periods and lift/carry equipment a minimum of 25lbs.
Schedule and Compensation:
· Flexibility to work a combination of evenings, weekends and/or holidays.
· Part Time positions
· Weekly commitments of at least 14 hours per week, with a minimum of 2 shifts a week.
· Our location hours range from 5am-11pm most days of the year!
· $17.50 per hour
· Free classes and club membership
· We typically look for a one year commitment to the position.
Perks:
· Complimentary class and gym access on an appointment basis
· Progression opportunities in a growing company; we primarily promote from within
· Flexible schedules
· Unique and low-stress work environment
· Work environment that is motivating and supportive of your wellness goals
· Make a real difference in people's lives!
· Community partner discounts and events
· Wear yoga pants to work
Shifts specifically available at the MINT Dupont location:
Sundays, 5pm-9pm on a consistent weekly basis
Preference given to candidates able work/sub a variety of shifts, including some Fridays, 2-6pm.
In General, our Studio Assistant schedules cover most hours the club is open, including:
Saturdays & Sundays, shifts between 7am-9pm
Weekday evenings ranging from 5pm-11pm
Fridays, 2-6pm
Some weekday mornings, 5:30am-9am
Preference given to candidates able work/sub a variety of shifts.
To Apply:
Send a cover letter explaining why you are the right person for this position + resume.
Include your specific hours and days of weekly availability.
Applications without a cover letter will not be considered.
We require a commitment of between 14 hours and 20 hours per week (two shifts a week ongoing is minimum requirement - can include subbing).
Tell us how many hours you are looking to work consistently each week