Are you passionate about delivering excellent customer service in a fast-paced, friendly environment? Shoe & Luggage repair shop is looking for a Front Desk/Customer Service Associate to join our team!
Key Responsibilities:
Greet and assist customers with professionalism and a positive attitude.
Bag and tag shoes and luggage for repair, ensuring accuracy and organization.
Input customer drop-offs into the computer system efficiently and correctly.
Provide exceptional customer service by answering questions, addressing concerns, and offering solutions.
Help manage orders, process payments, and handle billing tasks.
Qualifications:
Strong interpersonal and communication skills.
Attention to detail and ability to stay organized in a busy environment.
Basic computer skills and experience with data entry.
Previous experience in customer service or a related role is a plus.
A team player with a willingness to learn and adapt.