As a valued contributor to our team, you will advise the team on methods and processes for overseeing customer network development and customer support activities, as well as supporting customer engagement opportunities. Additionally, you will be responsible for planning, managing, or coordinating operational activities for the team with the help of executives and staff managers.
THE IMPACT YOU WILL MAKEThe Multifamily Customer Engagement - Customer and Partner Management - Advisor role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:Review and provide advice on customer relationships across business units and/or customer accounts, and strive to do what's right for our customers.Identify executives, managers, and team members to support customer relationships.Advise team on promoting and selling Fannie Mae's products and services to make sure people across the country have access to affordable financing opportunities.Provide support for operational activities.Provide subject matter expertise, best practices, and recommendations to the team.