Director, Head of Visa Direct Communications

Director, Head of Visa Direct CommunicationsVisa is seeking an experienced and strategic communications professional who will help the company drive growth of the Visa Direct. The Director, Head of Visa Direct Communications, will be a business leader who is passionate about using data and insights to develop impactful communications strategies for execution in 30+ markets globally. They will translate those strategies into measurable communications programs that resonate with stakeholders and thought leaders to critical to Visa, including clients, partners, industry analysts, media, and employees.The Director will partner cross-functionally with a wide range of teammates and leadership across the global Visa Direct organization, product marketing, internal communications, government engagement, investor relations, brand, legal, and the broader global communications function. The Head of Visa Direct Communications also will deliver strategic communications counsel to Visa Direct’s Leadership Team.The ideal candidate is a hands-on professional who has worked in a high-growth organization with extensive experience in product communications, media relations, executive visibility and content creation. Direct experience working in-house in a global communications function is required. This individual must have ability to work in a fast-paced environment within a highly matrixed, global organization. The role reports to the Head of Commercial & Money Movement Communications and can be based in either San Francisco or Washington, D.C.ResponsibilitiesLead planning, development and execution of global communications strategies to drive the growth of Visa DirectCraft compelling narratives and messaging that convey Visa's leadership in money movement and cross-border payment innovation, for both internal and external audiencesBuild and maintain strong relationships with key media outlets, journalists, and industry analysts to secure positive coverage and media interview opportunitiesOversee the communication plans for new product launches, coordinating with product teams, and marketing to ensure successful product introductionsEngage with Visa Direct senior executives to promote product initiatives and increase the overall positive industry awareness through executive visibility programs, including speaking opportunitiesWork closely with global Visa Direct executives and the cross-functional team to prepare them for media interactions, speaking engagements, and thought leadership activitiesDevelop high-quality written materials that convey Visa’s money movement narrative including messaging platforms, press releases, blogs, Q&As, speeches, and infographicsCollaborate with the broader Global Corporate Communications team to ensure consistency of message and to tell bigger storiesBuild and maintain a strong network of business partners across all levels of the global Visa Direct organizationEstablish KPIs and metrics to measure the effectiveness of communication strategies and adjust them as needed to achieve desired outcomesThis is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.