Job DescriptionThe Digital Strategy Team for a large aerospace defense company is looking for a SAP Technical Support Specialist to join their team. This person will be supporting their service centers around the world to provide timely communication and responses for triaging or escalating issues. The team works through a 24/7 environment to respond to help desk calls to provide remote troubleshooting followed by proper documentation. It is important that this person is strong within SAP and Solumina to be able to support technical issues within a 6-12 hour window or sooner. This an exciting opportunity to be a pivotal factor for dramatically speeding up the development of military engines!Skills and Requirements
Ability to work 3pm-11pm or 11pm-7am EST hours
Must be a US citizen
Strong experience troubleshooting in SAP and Solumina
Experience working with ServiceNow as a ticketing system
Strong written and verbal skills for speaking with people internally as well as documenting technical issues and resolutions null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].