Senior Product StrategistPrint (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4530494) ApplySenior Product StrategistSalary $105,000.00 - $130,000.08 AnnuallyLocation Statewide, COJob TypeFull TimeJob NumberQAA 00112 06.03.2024DepartmentDepartment of Early ChildhoodOpening Date06/03/2024Closing Date6/16/2024 12:00 AM MountainFLSADetermined by PositionType of AnnouncementThis position is open only to Colorado state residents.Primary Physical Work Address710 S. Ash St., Denver, CO 80246FLSA StatusExempt; position is not eligible for overtime compensation.Department Contact [email protected] To ApplyPlease submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
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Department InformationSTATE OF COLORADO RESIDENCY REQUIRED NOTE: This announcement may be used to fill multiple openings. Colorado Governor Jared Polis is committed to building a Colorado For All, a place where everyone has an opportunity to succeed and live the Colorado way of life. Governor Polis is focused on lowering health care costs for hardworking Coloradans, transitioning the state to renewable energy sources, ensuring every Colorado child gets a quality education, and building an economy that works for everyone.Committed to Diversity - We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities. If you’re looking for a place where you can be your authentic self at work and celebrate the uniqueness of those around you, then we want to talk to you! State of Colorado employees were asked to reflect on their experience with equity, diversity, and inclusion. Click here to learn more about their experiences Colorado For All - Colorado Employees Reflect on Equity, Diversity, & Inclusion (https://www.youtube.com/watch?v=eAPo-IRsOZU&t=3s) .We offer a generous benefits package including: 11 paid holidays per year plus vacation and sick leave Medical, dental, and vision plans State paid life insurance policy Choice of 2 retirement plans (defined benefit or defined contribution) Optional 401(k) and 457 plans State paid short-term disability coverage Additional optional life and disability plans Credit Union membership Training and professional development To learn more about State of Colorado benefits visit: https://www.colorado.gov/dhr/benefits . Some positions may qualify for the Public Service Loan Forgiveness Program . For more information, go to https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service? This position will have the opportunity for a hybrid schedule (a combination of in-office and remote workplace). Please note - equipment provisioning and certain onboarding tasks will take place in person, in our downtown Denver office, on the first day of employment. The Colorado Department of Early Childhood (CDEC) ensures the delivery of a comprehensive, community-informed, data-driven, high-quality, and equitable early childhood system that supports the care, education and well-being of all Colorado's young children, their families and early childhood professionals in all settings. CDEC provides access to collaborative, coordinated, quality early childhood programs and support to children, families, and early care professionals in an effort to best prepare Coloradans for future success. CDEC works with many partners, including parents, schools, child care providers, Early Childhood Councils, counties, Community Centered Boards, early intervention service providers, family resources centers, county human services, county public health, businesses, community organizations, and other stakeholders to provide high-quality early childhood and family support programs. The CDEC Product Strategy and Management team owns the development and execution of the department’s strategic vision of a unified, accessible and coordinated user experience for the department’s complex, matrixed ecosystem of external-user-facing products. Senior Product Strategists will lead complex, cross-division, and cross-program software development projects. They own the design, development, rollout of systemic changes to unify family, provider, and partner-facing experiences, in alignment with CDEC’s mission, values and strategic objectives. By fostering inter-team trust and collaboration, Senior Product Strategists serve as a catalyst for the coordinated evolution in the delivery of high-quality, impactful services, tools, and information to Colorado families, care providers and partners. Description of JobWhat you’ll be doing: This position will work closely with Program Managers, Product Owners and Enterprise Application Administrators to ensure that prioritized work is in alignment to the Department vision and roadmap. Also, the position will develop and oversee documentation, processes, and procedures used in the product strategy division that are understood, utilized, effective, and efficient. This role is a part of a highly collaborative agile team that assists with prioritizing and completion of work. The purpose of this position is two-fold.
Own execution of one or more components of the Department’s product vision and strategy, requiring cross-division coordination, and stakeholder management.
Direct and synchronize cross-functional, cross-program software development in service of a unified, high-quality product experience for one or more of the Department’s core user segment (e.g. Families, Care Provider Businesses, Care Provider Individuals, Community Partners).
Serve as the Product Owner for early-stage department products that are within the first 3 years of being prototyped, developed, launched, and expanded—delivering tight customer feedback loops, establishing best-practices, monitoring progress, ensuring product development meets established standards, and providing the general system oversight and collaboration required to build and cultivate a new product in support of a new program, service or Department mandate. Additional responsibilities include but are not limited to:
Lead strategic product projects and development efforts that require synchronization and change across multiple CDEC products, designed to unify, streamline, and improve usability, equity and access for Families, Individual Providers, Care Provider Businesses to CDEC services and resources.
Build relationships and understanding across adjacent CDEC Products, and pursue opportunities to integrate, align, and unify family, individual care provider, and provider business experiences across systems.
Serve as the primary liaison to technology vendor/s, OIT and CDEC for cross-functional and cross-product development projects for one of the core external user segments. This includes facilitating, exploring, and deciding upon solution alternatives to business problems and providing cost/benefit analysis of design alternatives and how recommendations relate to the Department’s strategic vision and big picture roadmap.
Build and maintain subject matter expertise in the current user experience for core external user segments across the CDEC product ecosystem, constantly evaluating the impact on users of any given development effort, technology decision, or product change.
Complete gap analysis to understand performance of current products to deliver on existing Department product strategy, and determine where it needs to be refined, updated, or clarified.
Serve as the owner for new and early-stage software products undergoing foundational, and/or major re-platform or restructure. This includes products that are being designed, launched, overhauled, merged or sunset in alignment with the Department’s product vision, requiring a broad product management skill set that can adapt, leverage frameworks, and rapidly respond to changing needs.
Cultivate and maintain diverse user feedback channels and processes, to triage and funnel insight into product development process and decisions, as well program operations. This includes applying multiple approaches to gather and analyze explicit and implicit user feedback to identify barriers, bugs, and opportunities to improve access, equity, usability, and overall user experiences.
Apply reporting and analysis skills to leverage product, business and user data in order to identify challenges and opportunities with user experiences, troubleshoot issues and prioritize work. This includes serving as the subject matter expert regarding data schema and models with responsibility and accountability of effective controls and use of data.
Lead development of the Department’s strategic product vision for one or more core user segments, in partnership with the Chief Product Officer and other Product strategy owners.
Maintain deep understanding of needs, pains, and contextual factors for one or more core user segments in the wider public family service-delivery market.
Monitor and analyze the public service delivery landscape to identify potential threats and opportunities to provide families with access to high-quality care, including key factors such as trends in policy, care provider business models, and family demographics.
Other duties as assigned.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal RightsOption I: Experience Nine (9) total years of experience in data and information management, business analytics and data-driven performance management, b usiness technology management, computer information system management, or closely related field.
Six (6) years of experience in years product management for a consumer/public-facing product, & managing senior external stakeholders.
Three (3) years of years data reporting and analytics.
Two (2) years usability testing and user insight gathering for software products.
Option II: Combination of Education and Experience Graduation from an accredited college or university with a bachelor's degree in information management and business analytics, business technology management, computer information system management, or closely related field. ANDFive (5) years of experience in years product management for a consumer/public-facing product, & managing senior external stakeholders. Three (3) years data reporting and analytics, two (2) years usability testing and user insight gathering for software products. Substitutions:
Additional appropriate experience will substitute for the degree requirement on a year-for-year basis.
Additional appropriate education will substitute for the required experience on a year-for-year basis.
Please note: The required experience must be substantiated within the work experience section of your application and in the supplemental questions. Your resume will not be reviewed to determine if you meet the minimum qualifications; only the work experience section and supplemental questions of your application will be reviewed to determine this. “See Resume” statements on the application will not be accepted. In addition,part-time work will be prorated.
Preferred Qualifications:
Product Management certification(s) completed within last 10 years Agile methodology certification.
Project Management of complex change management projects spanning 6+ months.
Strong skills in communication, project management, Agile methodologies.
Experience developing services products with complex applications and/or eligibility criteria.
Strong business acumen and problem solving skills
Highly Desired:
Ability to pivot rapidly, in response to changing context or requirements
Ability to balance business needs with technical constraints and trade-offs.
Outstanding organizational skills with demonstrated ability to prioritize workload and attention to detail.
Conditions of Employment:
A pre-employment criminal background check will be conducted as part of the selection process as this position is deemed to have direct contact with vulnerable persons. Felony convictions, conviction of crimes of moral turpitude, or convictions of misdemeanors related to job duties may disqualify you from being considered for this position. Should your background check reveal any charges or convictions, it is your responsibility to provide the CDEC Background Unit with an official disposition of any charges.
DEFINITION OF PROFESSIONAL EXPERIENCE:
Work that involves exercising discretion, analytical skill, judgment, and personal accountability, and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods. APPEAL RIGHTS: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go tospb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, atspb.colorado.govunder Rules. Supplemental InformationHow to Apply (https://careers.colorado.gov/how-to-apply) (PLEASE READ CAREFULLY)Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter, they will be reviewed in later stages of the selection process. Therefore, it is paramount that you clearly describe all your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered. Complete Applications must include the following documents:
A complete CDEC Application for Announced Vacancy (please submit online using the green 'APPLY' button at the top of this announcement)
A complete Supplemental Questionnaire (The questionnaire is part of the online application. You will be prompted to answer them as you are completing your online application.)
If you are using education to qualify, a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation. Please submit this as an attachment to your online application.
If you are a veteran, a copy of your DD214. Please submit this as an attachment to your online application.
Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process, which is described below.
Comparative Analysis Process
The comparative analysis process will consist primarily of a review of applications against the minimum and preferred qualifications of this position. Applications will be reviewed in comparison to all others in the applicant pool in order to identify a top group of candidates who may be invited for a final interview. Depending on the size of the applicant pool, additional selection processes may be utilized to identify a top group of candidates. Applicants will be notified of their status via email.
Failure to submit properly completed documents by the closing date will result in your application being rejected.
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. ADAAA Accommodations:CDEC is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to the HR Specialist Daulton Daies [email protected]. Technical Assistance:If you experience difficulty in uploading or attaching documents to your online application, or for any other technical difficulties, call NEOGOV technical support at 855-524-5627 anytime between 6:00 a.m.-6:00 p.m. (Pacific Time). The Department does not offer sponsored visas for employment purposes. The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.01 All positions at the Department require that potential employees undergo a thorough background check. As a condition of employment, you are required to submit to pre-employment screening if offered the position. Are you willing to meet this requirement?
Yes
No
02
Are you willing to accept an offer within the posted salary range?
Yes
No
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Former state employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position. Otherwise, please list N/A
04
This position has been designated as hybrid. The Hiring Manager will discuss the expectations and details of the schedule with you during the interview process. A hybrid position can work a work portion of the time from home and a portion of the time in the state workplace location. A workspace is provided for the employee when they come into the office, which could include a cubicle, office, or hoteling station. When required to come into the assigned state workplace, the employee is required to bear the expense of commuting. Do you understand this expectation and are you willing to meet this requirement? [Please write "YES" in the space below- in order to continue in the selection process.]
05
List any additional relevant experience you would like us to consider in determining if you meet the qualifications of this position. Please, include the months and years relevant to the experience you describe.
06
What product certifications do you have? Describe how you have applied them in a role within the past 3 years.
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Summarize your experience analyzing product and user experience data, and providing actionable insights. Provide a few examples of how your analysis was used to make product decisions.
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Share a few examples of how you have used critical thinking and problem-solving skills in your role as a product manager and/or product strategist.
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How do you come up to speed in a new role? Provide examples from previous onboarding experiences.
Required Question
AgencyState of ColoradoAddressSee the full announcement by clickingthe "Printer" icon located above the job titleLocation varies by announcement, Colorado, Websitehttps://careers.colorado.gov/ApplyPlease verify your email addressVerify Email