Compliance Manager

The Compliance Manager will be responsible for the following:Manage a team that may be remote and/or shift workers. Manage multiple time sensitive projects across a 24 X 6 global team Ensure multiple compliance functions operate efficiently and timely to support real time payments business. Review alert rates, completion times, and quality. Provide feedback to team regarding priorities, performance, and goals. Ensure procedures are clear, accurate, and followed. Conduct remediation/targeted trainings as needed. Action escalated/complex alerts. Manage exam requests. Respond to external information sharing requests. Ensure documentation is consistent and accurate. Identify and communicate systems needs/issues.  Request necessary equipment/access as needed. Identify and present alert and performance trends. Present thoroughly documented exceptions to management for review. Ensure team is leveraging system resources effectively, Demonstrates a thorough understanding of policies and procedures pertaining to the role Act as an internal escalation point for complex alerts Present cases and process to others for learnings This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 set days a week (determined by leadership/site).