Vacancy caducado!
- 2-5 Years of Experience. Coordinates, diagnoses and troubleshoots incoming employee calls.
- Provides support services to employees with technical problems and information technology issues involving new hire system setups, software upgrades, desktop, laptop or network services from local or remote employees.
- Provides timely resolution of problems or escalates to appropriate resource.
- Provides case status updates to management and end-users.
- Supports and maintains effective relationships with users.
- Develops, documents, and implements standard operating procedures and guidelines.
Vacancy caducado!