Job Title: Operations Specialist (Full-Time)
Location: Denver, CO
Department: Operations
Reports To: Operations Manager
Job Overview:
We are seeking a dedicated and detail-oriented Operations Specialist to join our team in Denver, CO. This position is responsible for overseeing driver dispatching, customer service, and load planning to ensure efficient operations. The ideal candidate will have excellent organizational and communication skills, as well as a strong background in operations management and logistics.
Key Responsibilities:
Driver Dispatching: Coordinate and manage daily driver schedules, ensuring timely and efficient delivery of goods.
Customer Service: Serve as the point of contact for customer inquiries, addressing any issues or concerns related to deliveries and service.
Load Planning: Plan and optimize loads, ensuring proper allocation of resources and compliance with safety regulations.
Administrative Support: Assist in the management of operational data, reporting, and documentation.
Collaboration: Work closely with other teams to ensure seamless coordination of operations and customer satisfaction.
Qualifications:
Previous experience in operations or logistics preferred.
Strong organizational and multitasking skills.
Excellent written and verbal communication abilities.
Proficient in Microsoft Office or similar software; experience with dispatching or logistics software is a plus.
Ability to work in a fast-paced environment and adapt to changing priorities.
Positive attitude with a strong problem-solving mindset.
Benefits:
Competitive salary
Health insurance
Dental insurance
Paid time off
Opportunity for growth and development within the company.