Job Title: Operations Specialist
Location: Denver, CO (On-site)
Job Type: Full-Time
Overview
ColtonCooper Logistics, a fast-growing, family-owned logistics provider based in Denver, CO, is seeking an experienced Operations Specialist to join our team. In this critical role, you will be responsible for dispatching a regional truckload fleet and managing day-to-day operations across customers, drivers, trucks, and trailers.
We're looking for someone who not only understands logistics but also excels at delivering high-quality customer service — anticipating needs, solving problems quickly, and maintaining strong, ongoing communication with both shippers and receivers.
Key Responsibilities
Dispatch and manage a fleet of regional truckload drivers
Maintain consistent communication with drivers to ensure timely pickups and deliveries
Build and maintain strong relationships with customers by providing timely updates, resolving issues, and proactively managing expectations
Track trailer and truck locations and availability in real-time
Handle unexpected service challenges creatively and calmly
Coordinate equipment needs and maintenance to minimize downtime
Ensure accurate and timely load entry in the transportation management system (TMS)
Work closely with the customer service and sales teams to meet service-level and revenue goals
Requirements
Minimum 1–2 years of experience in truckload logistics or dispatch operations
Strong customer service mindset — able to build trust, communicate clearly, and solve issues professionally
Excellent multitasking and problem-solving abilities
Comfortable working in a fast-paced, high-volume environment
Familiarity with TMS platforms and logistics software preferred
Compensation & Benefits
Competitive base salary
Monthly KPI-based performance bonuses
Full health and dental insurance
Supportive, close-knit team with opportunities for career growth
Why Join Us?
At ColtonCooper Logistics, we blend high-performance logistics with a people-first culture. You’ll be more than just a dispatcher — you’ll be a key player in delivering for our customers and supporting our drivers.
We are a Digby family company, built on over 100 years of trucking and logistics experience. As part of a proud fourth-generation operation, you'll be joining a team that values hard work, loyalty, and long-term relationships — with our employees, customers, and drivers alike.
If you take pride in providing excellent service and thrive in a fast-moving environment, this is the place for you.