THE ESTIMATOR / SALESPERSON HAS THE FOLLOWING WORK RESPONSIBILITIES
Great employees and employment start with open and honest communication We are replacing a 3-year office estimator/salesman who has been a big part of our success.
§ Respect all leads and follow the MAACO Telephone Track to assure prospect appointments with a minimum show rate.
§ Learn and adapt to our business and production flow which has led us to become one of the the leading body shops in North America
§ Afford all customers courteous treatment, provide a fair and honest written estimate, and set reasonable expectations for our services using ‘Total Honest Communication’ to assure customer satisfaction.
§ Interact with Trade and Insurance accounts to assure prompt and courteous service.
§ Work to attain daily, weekly, monthly, and yearly sales objectives of the center as defined by management.
§ Participate in outside or special sales events as set by management.
Maintain a professional and neat personal appearance.
§ Track his/her daily and weekly performance and be prepared to review with owner.
Function as a member of the MAACO team working closely with the other estimators on staff.
§ Follow-up on all telephone appointments, service appointments, and estimates promptly.
§ Recycle estimates in order to capture more sales.
§ Deliver vehicles to assure customer satisfaction and encourage referrals and repeat sales.
Proficiency with CCC One, estimating system
Familiarity with various insurance direct repair guidelines
I-CAR or ASE Certifications are a bonus
Honestly, we are looking to replace and willing to train the right person for the position. If I look back, the person we are replacing is what we are looking for. Someone that can maintain a professional attitude with a willingness to work with others utilizing the company assets to achieve our goals at high level.
If you are a high-performance individual with estimator skills or not and willing to learn, this is career is a terrific opportunity for you. You must be hard working and quality minded.
Company asks of you;
Monday through Friday
Monday to Friday 7:30 am - 5:30
50-hour work week we close at 5:30 and we mean it
1 week vacation a year paid holiday.